Others

How to Convert Appointment Times by Time Zone in Microsoft Bookings

Camila Milosovich Oct 9, 2026 869 views

Question details

The user needs to know how to make Microsoft Bookings display appointment times in the customer's local time zone rather than the business's default time zone.

How to Convert Appointment Times by Time Zone in Microsoft Bookings

Product: Microsoft Bookings
Device & OS: not provided
Scenario: Configuring appointment scheduling pages to accommodate clients located in different time zones without causing scheduling confusion.
Observed behavior: By default, the booking page may show available time slots in the business's time zone, requiring customers to manually calculate the time difference.

Before you start

Ensure you have administrative access to your Microsoft Bookings calendar so you can modify the global booking page settings.

Solution 1Recommended

Enable Local Time Zone Display for Customers

Adjust the regional settings on your booking page so customers automatically see available slots translated into their own device's time zone.

Microsoft Bookings can automatically detect a visitor's time zone based on their browser settings. By unchecking the default business time zone lock, you allow the system to perform this conversion dynamically.

Access Booking Page Settings

Open Microsoft Bookings, navigate to your calendar, and select the 'Booking page' option from the left-hand navigation menu.

Locate Region and Time Zone

Scroll down the settings page until you find the 'Region and time zone settings' section.

Disable Business Time Zone Lock

Clear or uncheck the box that says 'Always show time slots in business time zone'.

Save Changes

Click 'Save' at the top of the page. Your booking page will now automatically adapt to the customer's local time zone.

Enable Local Time Zone Display for Customers

Example: If you are in Pacific Time (PT) and offer a 4:00 PM slot, a customer viewing your page from the Eastern time zone (ET) will see the appointment available at 7:00 PM.

Free Microsoft Office alternative

Looking for a lighter, cost-effective Office suite?

While Microsoft Bookings handles your scheduling, you don't need a heavy, expensive subscription for your daily document, spreadsheet, and presentation needs. WPS Office offers a powerful, free alternative to Microsoft Office that is fully compatible with standard formats.

1. Visit the WPS Office Website: Navigate to the official WPS website to access the free download.
2. Download the Installer: Click the 'Free Download' button to get the lightweight installation file for your Windows, Mac, or Linux operating system.
3. Install and Open: Run the installer, complete the quick setup, and start managing your documents with seamless Microsoft Office compatibility.

Fully compatible with Microsoft Word, Excel, and PowerPoint formats.All-in-one lightweight suite integrating Writer, Spreadsheet, Presentation, and PDF tools.Easily create professional itineraries, invoices, and client schedules to complement your booking system.Free to download with a familiar, easy-to-navigate user interface.

microsoft office alternative - wps office

Frequently Asked Questions

Why are my customers showing up at the wrong time for their appointments?

This usually happens if the 'Always show time slots in business time zone' setting is enabled. The customer assumes the displayed time is local to them, but it is actually your local time. Disabling this setting ensures they see the time in their own time zone.

Does the time zone conversion alter the appointment time on my own calendar?

No. The time zone conversion only applies to the customer-facing booking page. When an appointment is booked, it will sync to your personal or staff calendar in your local time zone.

How does Microsoft Bookings know the customer's time zone?

Microsoft Bookings detects the customer's time zone dynamically based on the device, operating system, and browser settings they are using when they load the booking page.

Can I set different time zones for individual staff members?

Yes, Microsoft Bookings allows you to configure individual working hours and specify different time zones for each staff member under the 'Staff' menu.

Office Quick Solutions