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Fix Planner Tasks Missing from Microsoft To Do App

Huda Qurayshi Oct 9, 2026 871 views

Question details

The user is unable to see Planner tasks or the 'Assigned to me' list in the Microsoft To Do app, despite the tasks appearing correctly in the browser version.

How to Fix Planner Tasks Missing from the Microsoft To Do App

Product: Microsoft To Do
Device & OS: Windows
Scenario: Attempting to view and manage assigned Microsoft Planner tasks directly within the Microsoft To Do application.
Observed behavior: The 'Assigned to me' option is missing, and Microsoft Planner does not appear as a connected app in the settings.

Before you start

Verify your internet connection and confirm that your assigned tasks are visible by logging directly into the Planner web interface at tasks.office.com.

Solution 1Recommended

Update the Microsoft To Do App via Microsoft Store

Outdated versions of the Microsoft To Do desktop app may lack the 'Assigned to me' feature. Updating the app and Windows OS ensures compatibility.

The availability of certain features in Microsoft To Do, such as Planner integration, is heavily dependent on the app version and your current Windows build. Keeping both updated is the most common fix for missing connected apps.

Open the Microsoft Store

Click the Start menu on your Windows device, type 'Microsoft Store', and press Enter to launch the application.

Check for app updates

Navigate to the 'Library' icon in the bottom-left corner of the Microsoft Store. Click the 'Get updates' button to search for and install any pending updates for Microsoft To Do.

Install Windows updates

Open Windows Settings by pressing Win + I. Go to 'Windows Update' and click 'Check for updates' to ensure your operating system is fully up to date.

Update the Microsoft To Do App via Microsoft Store

Restart Required: After installing updates, restart the Microsoft To Do app to allow the 'Assigned to me' list to sync and appear.

Solution 2

Verify Web Links and Connected Apps Settings

Ensure you are using the correct web application URLs and that the Planner connection is actively enabled in your To Do settings.

Solution 3

Consult Organizational IT Administrator

If you are using a work or school account, your organization's IT policies might be blocking Planner integration.

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Frequently Asked Questions

Why are my Planner tasks showing on the web but not in the desktop app?

This usually happens if your Microsoft To Do desktop app is outdated. The feature to view Planner tasks ('Assigned to me') requires newer versions of the app, which you can download by updating through the Microsoft Store.

How do I manually turn on Planner tasks in Microsoft To Do?

Click the Settings gear icon in Microsoft To Do, navigate to 'To Do Settings', scroll down to the 'Connected apps' section, and toggle the 'Tasks from Planner' switch to On.

Why is the 'Connected apps' option missing from my settings?

If the 'Connected apps' or Planner option is entirely missing, it is likely that your device or Microsoft 365 account is managed by your work or school, and the IT administrator has restricted this integration.

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