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Fix Microsoft Planner Tasks Missing in To Do Desktop App

John Wilson Oct 1, 2026 869 views

Question details

The user needs to make assigned Microsoft Planner tasks visible and manageable within the Microsoft To Do desktop application.

How to Fix Microsoft Planner Tasks Missing in the Microsoft To Do Desktop App

Product: Microsoft To Do
Device & OS: Windows
Scenario: Attempting to view synced tasks from Microsoft Planner using the native desktop client of Microsoft To Do.
Observed behavior: Planner tasks sync correctly in the web version and Microsoft Teams, but fail to appear in the desktop app. Basic troubleshooting like syncing, reinstalling from Settings, and toggling 'Assigned to me' do not resolve the issue, and the Planner integration is missing from Connected Apps.

Before you start

Ensure you have administrator privileges on your computer, as you will need to run Windows PowerShell as an administrator to cleanly remove the application package.

Solution 1Recommended

Completely Uninstall and Reinstall via PowerShell

Use PowerShell to completely remove the app package and residual cache files, which resolves deep-rooted synchronization bugs that standard uninstallations leave behind.

A standard uninstallation from the Windows Settings menu often leaves corrupted cache and configuration files behind. Using PowerShell forces a complete removal of the application package.

Open PowerShell as Administrator

Click the Windows Start menu, type 'PowerShell', right-click on 'Windows PowerShell', and select 'Run as administrator'.

Execute the Uninstall Command

Type or paste the command: Get-AppxPackage -Name Microsoft.Todos | Remove-AppxPackage and press Enter.

Clear Remaining Cache

Press Windows Key + R, type '%localappdata%\Packages', find any folder starting with 'Microsoft.Todos', and delete it entirely.

Reinstall from Microsoft Store

Open the Microsoft Store application, search for 'Microsoft To Do', and click 'Install' to download a fresh copy of the app.

Completely Uninstall and Reinstall via PowerShell

Enable Connected Apps: Once reinstalled, click your profile icon in To Do, open Settings, scroll down to 'Connected Apps', and ensure 'Planner' is toggled on to resume syncing.

Solution 2

Report Sync Issue to Microsoft Support

If local cache clearing fails, the problem may involve a server-side account synchronization block that requires Microsoft's intervention.

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Frequently Asked Questions

Why do my Planner tasks appear in Teams but not in the To Do desktop app?

The web and Teams versions pull live data directly from Microsoft's cloud servers. The desktop app relies on a local background synchronization cache, which can occasionally become corrupted or get stuck, preventing new tasks from appearing.

Will using PowerShell to uninstall To Do delete my existing tasks?

No. Your tasks, lists, and Planner assignments are securely stored in your Microsoft cloud account. Deleting local packages only removes the application files. Everything will automatically restore once you reinstall and sign back in.

Where is the Connected Apps setting located in Microsoft To Do?

Click your profile picture or the gear icon in the top right corner of the desktop app to access Settings. Scroll down to the 'Connected Apps' section where you can toggle integrations like Planner and Flagged Emails on or off.

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