Fix OneNote Image Insertion Problem on Xiaomi Pad 6
Question details
The user needs to resolve an issue where inserting an image into the mobile app results in only image details being displayed rather than the actual picture.

- Product
- Microsoft OneNote
- Device & OS
- Xiaomi Pad 6 (Android)
- Scenario
- Attempting to insert a selected image directly into a notebook page on an Android tablet.
- Observed behavior
- The application fails to render the image properly, displaying textual image details instead of the inserted picture on the page.
Ensure your Xiaomi Pad 6 is connected to a stable Wi-Fi network and that all your recent OneNote notebooks are completely synced to the cloud to prevent data loss.
Update OneNote and Clear App Cache
Updating to the latest version and clearing temporary files is the most effective way to resolve rendering and insertion glitches in mobile apps.
Corrupted cache files or outdated app builds can interfere with how media is processed and displayed on Android devices. This solution addresses both common root causes.
Open the Google Play Store on your Xiaomi Pad 6, search for 'Microsoft OneNote', and tap the 'Update' button if a newer version is available.
Navigate to your tablet's Settings > Apps > Manage apps. Scroll to find OneNote, tap on 'Storage', and select 'Clear cache' at the bottom of the screen.
Press and hold the power button on your Xiaomi Pad 6 and select 'Restart'. Once rebooted, launch OneNote and try inserting an image into a new page.

Reinstall the OneNote Application
If basic troubleshooting fails, a fresh installation will replace any missing or heavily corrupted app files causing the image insertion error.
Try WPS Office for Seamless Document and Image Editing on Android
If you are tired of app glitches or need a more reliable way to manage documents with images on your Xiaomi Pad 6, WPS Office offers a free, lightweight, and powerful alternative. Easily insert and format images without rendering errors.
- 1. Install WPS Office: Download WPS Office from the Google Play Store on your tablet.
- 2. Create a new document: Open the app, tap the '+' icon, and select 'Document' to start writing.
- 3. Insert your image: Navigate to the 'Insert' tab in the bottom toolbar and tap 'Picture' to effortlessly add images to your page.

Frequently Asked Questions
Why does OneNote only show image details instead of the actual picture?
This is typically caused by a syncing glitch, corrupted app cache, or an outdated app version on your Android tablet that prevents the image from rendering fully.
Will clearing the OneNote cache delete my saved notebooks?
No, clearing the app cache only removes temporary files used to load the app faster. It will not delete your saved notebooks, notes, or account data.
What should I do if reinstalling OneNote does not fix the image insertion?
If a fresh installation fails, contact Microsoft Support. Be sure to provide your OneNote version, Android OS version, tablet model, and a screenshot of the image details error to help them diagnose the issue.
Can I use WPS Office to take notes with images on my tablet?
Yes, WPS Office Writer allows you to easily create rich text documents, insert multiple images, and format layouts perfectly on your Xiaomi Pad 6, making it an excellent alternative for note-taking.




