Document Editing Problems

Fix OneNote Image Insertion Problem on Xiaomi Pad 6

Rana GarciaRana Garcia Oct 12, 2026 869 views

Question details

The user needs to resolve an issue where inserting an image into the mobile app results in only image details being displayed rather than the actual picture.

How to Fix OneNote Not Inserting Images on Xiaomi Pad 6
Product
Microsoft OneNote
Device & OS
Xiaomi Pad 6 (Android)
Scenario
Attempting to insert a selected image directly into a notebook page on an Android tablet.
Observed behavior
The application fails to render the image properly, displaying textual image details instead of the inserted picture on the page.
Before you start

Ensure your Xiaomi Pad 6 is connected to a stable Wi-Fi network and that all your recent OneNote notebooks are completely synced to the cloud to prevent data loss.

Solution 1Recommended

Update OneNote and Clear App Cache

Updating to the latest version and clearing temporary files is the most effective way to resolve rendering and insertion glitches in mobile apps.

Corrupted cache files or outdated app builds can interfere with how media is processed and displayed on Android devices. This solution addresses both common root causes.

1
Update the app

Open the Google Play Store on your Xiaomi Pad 6, search for 'Microsoft OneNote', and tap the 'Update' button if a newer version is available.

2
Clear the app cache

Navigate to your tablet's Settings > Apps > Manage apps. Scroll to find OneNote, tap on 'Storage', and select 'Clear cache' at the bottom of the screen.

3
Restart your tablet

Press and hold the power button on your Xiaomi Pad 6 and select 'Restart'. Once rebooted, launch OneNote and try inserting an image into a new page.

Update OneNote and Clear App Cache
Data Safety: Clearing the cache will not delete your notebooks or log you out. However, do not tap 'Clear data' unless you are prepared to log in again and re-sync your files.
Free Microsoft Office alternative

Try WPS Office for Seamless Document and Image Editing on Android

If you are tired of app glitches or need a more reliable way to manage documents with images on your Xiaomi Pad 6, WPS Office offers a free, lightweight, and powerful alternative. Easily insert and format images without rendering errors.

  1. 1. Install WPS Office: Download WPS Office from the Google Play Store on your tablet.
  2. 2. Create a new document: Open the app, tap the '+' icon, and select 'Document' to start writing.
  3. 3. Insert your image: Navigate to the 'Insert' tab in the bottom toolbar and tap 'Picture' to effortlessly add images to your page.
Flawlessly insert, arrange, and edit images in your documents on Android tablets.Highly compatible with Microsoft Office formats including Word, Excel, and PowerPoint.Free and lightweight mobile suite, perfectly optimized for the Xiaomi Pad 6.Familiar, intuitive interface that makes switching incredibly easy.
microsoft office alternative - wps office

Frequently Asked Questions

Why does OneNote only show image details instead of the actual picture?

This is typically caused by a syncing glitch, corrupted app cache, or an outdated app version on your Android tablet that prevents the image from rendering fully.

Will clearing the OneNote cache delete my saved notebooks?

No, clearing the app cache only removes temporary files used to load the app faster. It will not delete your saved notebooks, notes, or account data.

What should I do if reinstalling OneNote does not fix the image insertion?

If a fresh installation fails, contact Microsoft Support. Be sure to provide your OneNote version, Android OS version, tablet model, and a screenshot of the image details error to help them diagnose the issue.

Can I use WPS Office to take notes with images on my tablet?

Yes, WPS Office Writer allows you to easily create rich text documents, insert multiple images, and format layouts perfectly on your Xiaomi Pad 6, making it an excellent alternative for note-taking.