Fix SharePoint Upload Error: Access Is Denied for One User
Question details
A specific user cannot upload files to a SharePoint site, receiving an Access is denied or 0x80070005 error, despite having Full Control permissions.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Uploading files to a SharePoint document library or folder.
- Observed behavior
- The system blocks the file upload and displays an Access is denied or 0x80070005 error message, preventing the user from adding new files.
Ensure the user's internet connection is stable and verify that their Microsoft 365 subscription is currently active without any ongoing server outages.
Clear Cache and Test Alternative Browsers
Determine if the issue is isolated to a specific browser's cached credentials or session data.
Browser cache or corrupted cookies can sometimes cause authentication conflicts, making SharePoint think you do not have permission even when you do.
Open an InPrivate (Edge) or Incognito (Chrome) window in your web browser.
Navigate to the SharePoint site and ask the affected user to sign in.
Attempt to upload a file to the affected folder. If it succeeds, clear the primary browser's cache and cookies.
Re-authenticate and Reassign Permissions
Refresh the user's access token and reset their site permissions to clear backend authentication glitches.
Test Cross-Site Inheritance and Audits
Verify if the issue is a site-specific problem with broken permission inheritance.
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Frequently Asked Questions
Why do I get an 'Access is denied' error when I have Full Control in SharePoint?
This often happens due to cached browser credentials conflicting with your current session, broken permission inheritance on a specific folder, or a backend synchronization delay in Microsoft 365.
What is SharePoint error code 0x80070005?
Error 0x80070005 stands for 'E_ACCESSDENIED'. It indicates that the user account attempting to perform the action lacks the necessary verified permissions at that exact moment, often due to authentication token issues.
Does removing and re-adding a user delete their uploaded files?
No, removing a user from a SharePoint site's permission group only revokes their access. Any files they previously uploaded will remain safely stored in the document library.
How can I check if permission inheritance is broken in a SharePoint folder?
Go to the specific document library, click the Settings Gear icon, select Library settings, and then choose 'Permissions for this document library'. If you see a button saying 'Delete unique permissions', it means inheritance from the parent site is broken.
