Fix Upside-Down Envelope Printing in Word and Epson Printers
Question details
The user needs to correct the print orientation and margin positioning for envelopes printed via Microsoft Word on an Epson printer.

- Product
- Microsoft Word, Epson Printers
- Device & OS
- Windows
- Scenario
- Printing envelopes after a Windows operating system upgrade or after making changes to the printer software.
- Observed behavior
- Envelopes are printing upside down, or the text margins are placed incorrectly on the envelope surface.
Ensure your Epson printer is powered on, connected to your computer, and loaded with a blank test envelope to verify orientation adjustments without wasting real materials.
Adjust Clockwise Rotation in Word Printing Options
Changing the built-in envelope orientation and feed settings in Microsoft Word is often the fastest way to correct upside-down printing.
Microsoft Word handles envelope feed directions differently depending on the specific printer driver. By manually overriding the rotation settings, you can force the text to align properly with your Epson printer's paper feed mechanism.
In Microsoft Word, navigate to the 'Mailings' tab on the ribbon and click on 'Envelopes'.
Click the 'Options' button in the Envelopes and Labels dialog box, then switch to the 'Printing Options' tab.
Check or uncheck the 'Clockwise rotation' setting to reverse the print direction. Ensure the selected Feed method matches how you physically load the envelope into the Epson printer tray.
Click 'OK' to save the settings, then click 'Print' to run a test on a blank envelope.

Reinstall or Update Epson Printer Drivers
If Word settings do not resolve the issue, corrupted or outdated printer drivers caused by a recent Windows update may be the culprit.
Format and Print Envelopes Seamlessly with WPS Office
If you are tired of struggling with complicated settings in Word, WPS Office Writer offers an intuitive interface for formatting and printing envelopes flawlessly with any printer brand.
- 1. Open WPS Writer: Launch WPS Office and open a new Writer document.
- 2. Navigate to Envelopes: Click on the 'References' or 'Mailings' tab (depending on your layout) and select 'Envelopes'.
- 3. Configure Addresses and Settings: Input your Delivery and Return addresses. Click 'Options' to specify the envelope size and choose the correct feed direction for your Epson printer.
- 4. Print Directly: Load your envelope into the printer tray as instructed, and click 'Print' to get perfectly aligned results.

Frequently Asked Questions
Why did my envelope start printing upside down after a Windows update?
Windows updates can sometimes reset your default printer preferences or replace specialized Epson drivers with generic Microsoft drivers, which alters how the computer communicates paper feed directions to the printer.
How do I know which feed method to select in Word's Printing Options?
Look closely at your Epson printer's input tray. There is usually an engraved icon showing an envelope with an arrow. Match this physical loading method (face-up/face-down, left/right aligned) to the corresponding image in the Word Printing Options menu.
Can I test my envelope orientation without wasting actual envelopes?
Yes. Cut a standard piece of paper to the exact dimensions of your envelope. Mark an 'X' on the top-right corner of one side to represent the stamp area, load it into your printer, and run a test print. This will clearly show how the printer feeds and prints the layout.




