Fix Word Envelope Printing Misalignment After Microsoft 365 Update
Question details
The user needs to fix misaligned envelope addresses and cut-off return addresses when printing envelopes in Microsoft Word.

- Product
- Microsoft Word (Microsoft 365)
- Device & OS
- not provided
- Scenario
- Printing custom envelopes using Microsoft Word after a recent Microsoft 365 software update.
- Observed behavior
- Envelope addresses print too far to the left, and return addresses are cut off, forcing the user to manually adjust margins for every envelope.
Ensure your printer is turned on, loaded with the correct envelope size, and properly connected to your computer. Consider printing a test page on standard paper to verify alignment without wasting actual envelopes.
Adjust Envelope Feed and Printing Options
Verify and correct the envelope feed settings in Word to match how envelopes are physically loaded into your printer tray.
Often, a Microsoft 365 update or printer driver change will reset how the software communicates with the printer tray. Ensuring the correct feed orientation is configured in Word's settings usually resolves severe misalignment issues.
Go to the Mailings tab on the Word ribbon, click on Envelopes, and then click the Options button inside the Envelopes and Labels dialog.
In the Envelope Options dialog, switch to the Printing Options tab.
Look at the Feed method icons. Select the orientation that exactly matches the physical way envelopes are fed into your printer, and ensure the Face up or Face down option is correctly checked.

Modify Default Envelope Styles
Edit the underlying Envelope Address and Envelope Return styles to permanently correct positioning without manually entering margins every time.
Update the Printer Driver
Update the software that allows your computer to communicate with the printer, as outdated drivers can cause layout mismatches.
Print Envelopes Seamlessly with WPS Writer
WPS Writer provides a stable and intuitive Envelopes and Labels tool, allowing you to easily format and print envelopes without the layout bugs sometimes introduced by recent Microsoft 365 updates.
- 1. Open WPS Writer: Launch WPS Office, open WPS Writer, and navigate to the References or Mailings tab.
- 2. Access the Envelopes Tool: Click on the Envelopes icon to open the setup and formatting dialog box.
- 3. Enter Address Information: Type your Delivery Address and Return Address into the designated text fields.
- 4. Configure Envelope Options: Click the Options button to select your exact envelope size and ensure the printer feed method matches your hardware setup.
- 5. Print the Envelope: Click the Print button to easily output your properly aligned envelope.

Frequently Asked Questions
Why did my envelope printing margins change suddenly?
This often occurs after a major software update, such as a Microsoft 365 update, which might temporarily reset default printer driver settings or alter the built-in Envelope Address styles in your Normal document template.
How can I save my custom envelope layout so I don't have to adjust it every time?
You can permanently modify the 'Envelope Address' and 'Envelope Return' styles in your Word template. Open the Styles pane, right-click the specific envelope style, select Modify, and adjust the frame or paragraph indentation settings to your preferred default measurements.
Does the physical way I put the envelope in the printer matter?
Yes. Printers draw envelopes from different positions (center, left, or right alignment). You must ensure the Feed method in the software's Printing Options matches your printer's physical feed tray to avoid misaligned or cut-off text.




