Printing Problems

Fix Word Printing Blank Envelopes Despite Correct Print Preview

Maira MehtabMaira Mehtab Oct 26, 2026 868 views

Question details

The user is attempting to print an envelope, but it comes out completely blank even though the print preview displays the address layout correctly.

How to Fix Word Printing a Blank Envelope Even Though the Preview Is Correct
Product
Microsoft Word
Device & OS
not provided
Scenario
Printing addressed envelopes directly from word processing software to a physical printer (such as a Canon model).
Observed behavior
The physical envelope is printed completely blank because the document's feed method or orientation settings shift the text entirely outside the actual printable area of the envelope.
Before you start

Before altering your software settings, try printing the envelope layout on a standard letter-size sheet of paper to easily verify if the address text is printing, but being shifted outside the envelope's physical boundaries.

Solution 1Recommended

Adjust Envelope Feed and Orientation Settings in Word

Reconfigure the printing options in Word so that the software's feed settings precisely match how your physical printer receives the envelope.

Printers have specific physical requirements for how envelopes should be loaded (e.g., face up, face down, centered, or aligned to the right). If Microsoft Word expects the envelope to be fed on the left side, but your printer feeds it from the center, the printer will spray ink where it assumes the paper is, resulting in a blank envelope.

1
Open Envelope Options

In your Microsoft Word document, navigate to the 'Mailings' tab on the top ribbon and click on the 'Envelopes' button.

2
Access Printing Options

In the Envelopes and Labels dialog box, click on 'Options' and then select the 'Printing Options' tab at the top.

3
Select the Correct Feed Method

Look at the six feed method icons and choose the one that matches how you load envelopes into your specific printer's tray. You may also need to check or uncheck 'Face up' or 'Face down'.

4
Verify Printer Tray Settings

Ensure the 'Feed from' dropdown is set to the correct printer tray (e.g., Default tray or Manual feed), click 'OK', and then try printing again.

Adjust Envelope Feed and Orientation Settings in Word
Consult Printer Icons: Most printers have engraved icons on the manual feed tray indicating exactly how envelopes should be inserted. Use these icons as a guide for selecting the correct feed method in Word.
Efficient Document Printing with WPS Office

Print Envelopes Easily and Accurately Using WPS Writer

WPS Writer provides an intuitive and highly compatible Mailings tool, making it incredibly easy to configure envelope feed methods and avoid misaligned or blank prints.

  1. 1. Open WPS Writer: Launch WPS Office and open a new or existing document in the WPS Writer application.
  2. 2. Access the Envelopes Tool: Navigate to the 'References' or 'Mailings' tab on the ribbon and click the 'Envelopes' button.
  3. 3. Input Address Details: Enter your desired Delivery Address and Return Address into the designated fields.
  4. 4. Configure Printing Options: Click 'Options' to specify your envelope size, then navigate to the 'Printing Options' tab to match the feed direction with your printer.
  5. 5. Print Your Envelope: Once the settings are confirmed, click 'Print' to send the correctly formatted data to your printer.
Seamless compatibility with Microsoft Word documents (.docx) and layout settingsIntuitive and easy-to-navigate envelope and label printing toolsFree to download and use with lightweight system requirementsBuilt-in preview features to ensure precise physical printing alignments
microsoft office alternative - wps office

Frequently Asked Questions

Why is my printer printing blank pages even when it has full ink?

If your ink cartridges are full but your envelopes or documents print blank, the software's margin or page size settings might be pushing the text outside the printable area. This is a layout mismatch, not an ink issue.

How do I determine the correct feed method for my specific printer model?

Check the physical paper tray of your printer for engraved orientation icons. Alternatively, consult your printer's manual under the 'Printing Envelopes' section to see whether it requires face-up, face-down, centered, or side-aligned feeding.

Can a clogged printhead be the reason my envelopes are blank?

Yes, a clogged printhead can cause blank prints. However, if your printer successfully prints standard letter-size documents and only fails on envelopes, the issue is almost certainly an incorrect feed or orientation setting in your word processor.

Does WPS Office support custom envelope sizes for unique stationery?

Yes. In WPS Writer, when you open the Envelope Options dialog, you can scroll to the bottom of the size list and select 'Custom Size' to manually input the exact width and height of your specific envelope.