How to Fix Microsoft Word Previewer Error in Windows File Explorer
Question details
Users encounter an error message in Windows File Explorer stating that a Word document cannot be previewed due to an issue with the Microsoft Word previewer.
- Product
- Microsoft Word
- Device & OS
- Windows
- Scenario
- Attempting to preview a Word document using the preview pane in Windows File Explorer.
- Observed behavior
- File Explorer displays a 'Cannot preview this file' error instead of showing the document's content, commonly because the file is restricted by Protected View.
Before applying fixes, ensure that the preview pane is actually enabled in Windows File Explorer (View > Preview pane) and that the document is not currently being edited by another user.
Clear Protected View by Enabling Editing
This method resolves preview errors caused by documents being stuck in Protected View or opened in read-only mode.
When files are downloaded from the internet or received as email attachments, Microsoft Word automatically places them in Protected View. Windows File Explorer's preview handler cannot load documents restricted by these security settings.
Double-click the problematic Word file to open it in Microsoft Word.
If the file opens in Protected View with a yellow warning banner at the top of the window, click the 'Enable Editing' button.
Press Ctrl + S to save the document, and then close Microsoft Word.
Return to Windows File Explorer and click the file again. The preview pane should now display the document correctly.
Verify File Explorer Preview Settings
Ensure that Windows File Explorer is correctly configured to show preview handlers for your files.
Preview and Edit Word Documents Seamlessly with WPS Office
If the Microsoft Word previewer continues to malfunction, consider switching to WPS Office. It provides a lightweight, highly compatible, and free alternative to Microsoft Office, allowing you to open, view, and edit Word documents without frustrating preview errors.
- 1. Download WPS Office: Visit the official WPS website to download and install WPS Office for free.
- 2. Set as Default Application: Set WPS Office as your default application for opening .doc and .docx files in your Windows settings.
- 3. Open and View Seamlessly: Double-click your Word documents to open them effortlessly with WPS Office's built-in tabbed viewing.
Frequently Asked Questions
Why does Windows File Explorer say 'Cannot preview this file' for Word documents?
This usually happens when the Word file is downloaded from the internet or an email, triggering Protected View. File Explorer's preview handler cannot load documents that are restricted by Microsoft Word's security settings.
Can I disable Protected View permanently to avoid preview errors?
Yes, but it is not recommended for security reasons. If you need to, open Word, go to File > Options > Trust Center > Trust Center Settings > Protected View, and uncheck the boxes. Be aware this makes your PC vulnerable to malicious files.
What should I do if the preview pane is completely missing?
You can enable the preview pane by opening File Explorer, clicking the View tab (or the View menu in Windows 11), and selecting 'Preview pane'. Alternatively, you can use the keyboard shortcut Alt + P to toggle it on and off.
Does the Word previewer error affect my file contents?
No, the previewer error only affects the thumbnail and quick-view pane in Windows File Explorer. Your actual document content remains safe and unchanged.
