OneDrive File Issues

How to Fix OneDrive Keeping Files Online-Only on Mac

Bushra ParveenBushra Parveen Oct 26, 2026 868 views

Question details

The user wants to prevent OneDrive on macOS from automatically removing local file copies and reverting their status to online-only.

How to Fix OneDrive Keeping Files Online-Only on Mac
Product
OneDrive
Device & OS
macOS
Scenario
Trying to keep OneDrive files permanently downloaded and available locally for regular offline work on a Mac.
Observed behavior
OneDrive repeatedly removes downloaded local copies of files and changes them back to online-only status, even after the user selects to download all files.
Before you start

Ensure your Mac is connected to the internet and the OneDrive desktop application is currently running and fully synced up to date.

Solution 1Recommended

Use 'Always Keep on This Device' to Retain Local Files

Applying the 'Always Keep on This Device' setting forces OneDrive to permanently store files on your Mac's hard drive, preventing macOS from offloading them to the cloud.

In newer versions of macOS, the operating system uses Apple's File Provider extension to manage cloud files. If you only select 'Download', the system may still optimize storage by removing local copies when disk space is low. To stop this, you must explicitly instruct OneDrive to keep the files permanently.

1
Open the OneDrive Folder

Open Finder on your Mac and navigate to your OneDrive folder from the sidebar.

2
Locate the Affected Files

Find the specific file or folder that keeps reverting to online-only status.

3
Apply 'Always Keep on This Device'

Right-click (or Control-click) the affected file or folder, and select 'Always Keep on This Device' from the context menu.

4
Verify the Status Icon

Wait for the file's cloud icon to change to a solid check mark. This solid check mark indicates that the file is permanently stored locally.

5
Restart Your Mac

Restart your Mac to verify that the local status of the files remains unchanged after a reboot.

Use 'Always Keep on This Device' to Retain Local Files
Understanding OneDrive Icons on Mac: A cloud icon means the file is online-only. A hollow check mark means it is downloaded temporarily and can be removed by macOS to save space. A solid check mark means it is permanently kept on your device.
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Frequently Asked Questions

Why does macOS automatically remove my downloaded OneDrive files?

If you have Apple's 'Optimize Mac Storage' feature enabled, macOS monitors your disk space. When space is running low, it automatically removes older, infrequently used local cloud downloads to free up space, turning them back into online-only files.

Can I disable Files On-Demand entirely in OneDrive for Mac?

In macOS 12.1 and later, Apple enforces the File Provider API for cloud storage, meaning Files On-Demand is enabled by default and cannot be completely turned off in OneDrive preferences. You must use 'Always Keep on This Device' for folders you want offline.

Will selecting 'Always Keep on This Device' consume my Mac's hard drive space?

Yes. Marking files or folders to be kept on the device downloads a permanent local copy. This will use your Mac's internal storage, so ensure you have enough free disk space before applying this setting to large folders.

Why does 'Keep on this device' disappear from my context menu?

If the OneDrive Finder extensions are disabled, the context menu options will not appear. You can fix this by going to System Settings > Privacy & Security > Extensions > Finder Extensions, and ensuring OneDrive is checked.