How to Fix PowerPoint Sorry Cannot Display Slide Error
Question details
The user encounters a display error on a specific slide in a presentation, preventing them from editing, copying, or pasting it into another file.

- Product
- Microsoft PowerPoint
- Device & OS
- not provided
- Scenario
- Attempting to edit, copy, or paste a specific slide within an existing presentation file.
- Observed behavior
- PowerPoint displays a 'Sorry, Cannot Display Slide' error on one particular slide, blocking all editing and transfer actions for that slide.
Ensure you have a stable internet connection if you plan to use PowerPoint for the Web for troubleshooting, and create a backup copy of your presentation file before attempting any recovery steps.
Diagnose the Presentation via PowerPoint for the Web
Testing the file online helps determine if the issue is with the local desktop application or if the presentation file itself is corrupted.
By uploading the file to a cloud environment, you bypass local application glitches. If the slide displays correctly in the browser, your desktop software might need a repair. If it fails to display online as well, the file is likely damaged.
Log in to your OneDrive account and upload the problematic presentation file.
Click on the uploaded file to open it automatically in PowerPoint for the Web.
Navigate to the specific slide that previously showed the error to see if it now displays and allows editing.

Recover Slides Using the Reuse Feature
If the presentation is confirmed to be corrupted, you can often salvage the working slides by importing them into a brand-new file.
Open and Edit Presentations Seamlessly with WPS Office
Tired of encountering file rendering errors in Microsoft PowerPoint? Switch to WPS Office. It's a free, lightweight, and highly compatible alternative that opens PPT and PPTX files instantly, helping you maintain your productivity without the hassle.
- 1. Download and Install: Download WPS Office for free from the official website and complete the installation.
- 2. Open WPS Presentation: Launch WPS Office and select 'Presentation' from the main dashboard.
- 3. Load your file: Click 'Open', navigate to your PPTX file, and start editing without display errors.

Frequently Asked Questions
Why does PowerPoint say 'Sorry, Cannot Display Slide'?
This error usually occurs when the presentation file is partially corrupted, contains unsupported or damaged media types, or if there is a glitch within your local PowerPoint application installation.
How can I check my PowerPoint version to report this error?
Open PowerPoint, click on the 'File' tab in the top left corner, select 'Account' (or 'Help' in older versions), and look under 'Product Information' to find your specific version and build number.
Can I recover the content from the corrupted slide?
You can try to recover the content by using the 'Reuse Slides' feature in a new blank presentation, or by opening the file in a different program like PowerPoint for the Web or WPS Office to see if the content renders properly.




