Document Editing Problems

How to Fix WordArt or Text Box Not Opening in Microsoft Word

Adam DavisAdam Davis Oct 23, 2026 870 views

Question details

The user is unable to open or use the WordArt and Draw Text Box commands within Microsoft Word.

How to Fix WordArt or Text Box Not Opening in Microsoft Word
Product
Microsoft Word
Device & OS
Windows
Scenario
Attempting to insert a Text Box or WordArt object into an existing document.
Observed behavior
When selecting WordArt or clicking the Draw Text Box command, the feature stops responding or fails to open the text box.
Before you start

Before proceeding with system-level repairs, create a brand-new blank document and try inserting a text box to determine if the issue is with the Word application itself or isolated to a specific corrupted file.

Solution 1Recommended

Check for Restricted Editing and Recreate the Object

Verify that the document is not locked for editing and bypass potential file corruption by recreating the objects in a fresh file.

If WordArt or the Text Box tool only fails in one specific document, the file may have restricted editing applied or contain corrupted elements. Removing protection or transferring the content to a new document usually resolves this.

1
Check for editing restrictions

Open the problematic document, navigate to the 'Review' tab on the ribbon, and click on 'Restrict Editing'. If the document is protected, click 'Stop Protection' at the bottom of the pane and enter the password if prompted.

2
Test in a new blank document

Go to File > New > Blank document. Navigate to the Insert tab and try to use the Draw Text Box or WordArt command. If it works perfectly here, the original document is likely corrupted.

3
Transfer content to a new file

In the corrupted document, press Ctrl+A to select all text, then hold Shift and press the Left Arrow key to deselect the final paragraph mark. Copy the content (Ctrl+C) and paste it (Ctrl+V) into your new blank document, then recreate your Text Box.

Check for Restricted Editing and Recreate the Object
Data Privacy: Always remember to remove sensitive information or passwords before sharing your document files or screenshots on public support forums for further troubleshooting.
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  1. 1. Download WPS Office: Visit the official WPS website and download the free installation package for your operating system.
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Frequently Asked Questions

Why is my Draw Text Box greyed out in Microsoft Word?

The Draw Text Box option usually grays out if the document is opened in Protected View, if editing is restricted by the author, or if the document is saved in an older format running in Compatibility Mode. Upgrading the document format or removing restrictions via the Review tab can enable the feature.

Can a corrupted document prevent WordArt from loading?

Yes, document corruption can break specific graphical layers and object commands like WordArt or Text Boxes. A common fix is to copy all text (excluding the very last paragraph mark) and paste it into a brand-new blank document.

How do I remove editing restrictions in Microsoft Word?

Go to the 'Review' tab on the ribbon, click on 'Restrict Editing' in the Protect group, and then click the 'Stop Protection' button at the bottom of the right-hand pane. You may be required to enter a password if the original author set one.

Why did my password-protected Word document open with extremely small text?

This is a known rendering glitch that can occasionally happen with protected documents or specific font scaling issues. Selecting the text (Ctrl+A) and manually readjusting the font size, or repairing the Office installation, usually corrects the display behavior.