File Cannot Open

How to Open .whiteboard Files in the Microsoft Whiteboard Desktop App

Kushani NimanthikaKushani Nimanthika Oct 26, 2026 868 views

Question details

The user needs to open .whiteboard files in the local Microsoft Whiteboard desktop application, but double-clicking the file defaults to launching it in a web browser.

How to Open a .whiteboard File in the Microsoft Whiteboard Desktop App
Product
Microsoft Whiteboard
Device & OS
Windows
Scenario
Attempting to open a saved whiteboard file from OneDrive or local storage by double-clicking it.
Observed behavior
Double-clicking the file launches Microsoft Whiteboard in a web browser rather than directly opening it in the local MicrosoftWhiteboard.exe application.
Before you start

Ensure you are logged into the Microsoft Whiteboard desktop app with the same Microsoft 365 or OneDrive for Business account where your whiteboard files are stored.

Solution 1Recommended

Use the Built-in Board Picker in the Desktop App

Since the desktop application cannot open .whiteboard files directly via double-clicking, you must access them through the app's native interface.

By default, .whiteboard files are automatically created and stored in your OneDrive for Business. Microsoft has not currently configured the desktop application (MicrosoftWhiteboard.exe) to intercept double-click actions for these files, which is why they default to the web browser version.

To bypass the browser, you must open the desktop app first and use its internal board picker.

1
Launch Microsoft Whiteboard

Open the Microsoft Whiteboard desktop application from your Windows Start menu or taskbar.

2
Navigate to My Whiteboards

On the Whiteboard home screen, look to the upper-left corner and click on the **My whiteboards** button.

3
Select and Open Your File

You will see a gallery of your existing boards synced from OneDrive. Click on the specific whiteboard you want to view or edit to open it in the desktop app.

Use the Built-in Board Picker in the Desktop App
File Previews Not Supported: While your .whiteboard files are indexed for keyword and file-type searches in OneDrive for Business, they are not available for preview directly in Windows File Explorer.
Free Microsoft Office alternative

Enhance Your Productivity with WPS Office

While Microsoft Whiteboard handles your brainstorming sessions, WPS Office is the perfect companion for managing your everyday documents, spreadsheets, and presentations. It offers a lightweight, highly compatible, and free alternative to Microsoft Office.

  1. 1. Download the Installer: Visit the official WPS Office website and click the 'Free Download' button.
  2. 2. Run the Setup: Open the downloaded executable file and follow the on-screen prompts to install the suite.
  3. 3. Start Creating: Launch WPS Office to easily open, edit, and save your Word, Excel, and PowerPoint files.
Fully compatible with Microsoft Office formats including .docx, .xlsx, and .pptx.Lightweight installation that runs smoothly on almost any Windows device.Familiar user interface makes transitioning from Microsoft Office seamless.All-in-one suite includes a built-in PDF editor for viewing and modifying PDFs.
microsoft office alternative - wps office

Frequently Asked Questions

Why does double-clicking a .whiteboard file open the web browser?

Microsoft currently configures .whiteboard files to default to the web version when launched from File Explorer or OneDrive. The local MicrosoftWhiteboard.exe application does not natively support direct launching via double-click.

Where are Microsoft Whiteboard files stored?

By default, when using a work or school account, newly created Microsoft Whiteboard files are automatically stored in the creator's OneDrive for Business folder.

Is there a way to force .whiteboard files to open in the desktop app?

There is currently no official Windows file association fix to force double-clicking to open the local app. You must always open the desktop app first and use the 'My whiteboards' section to access your files.