How to Prevent Word Quick Parts and AutoText from Disappearing
Question details
The user needs a reliable method to prevent custom Quick Parts and AutoText entries from being deleted or lost when managing Word documents.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- The user works in an organization that utilizes restricted local Word templates, which causes custom building blocks and text entries to be lost.
- Observed behavior
- Custom Word AutoText and Quick Parts entries disappear unexpectedly from the default Normal.dotm and Building Blocks.dotx templates.
Before modifying your template settings, navigate to your Microsoft Templates and Document Building Blocks folders to create a backup copy of your current Normal.dotm and Building Blocks.dotx files.
Store Entries in a Separate Global Add-in Template
Saving your AutoText and Quick Parts in a dedicated custom global template protects them from organizational restrictions and unexpected overwrites in the default Normal.dotm file.
By default, custom Quick Parts are saved in Building Blocks.dotx, and AutoText entries are saved in Normal.dotm. In environments with restricted templates, these default files may be periodically reset or overwritten by the system.
To prevent losing your entries, you should store them in a completely separate global template and load it as an add-in. This method bypasses network restrictions and provides a much more manageable backup location.
Open Microsoft Word and create a new blank document. Click 'File' > 'Save As', choose a safe location (like your Documents folder), and select 'Word Macro-Enabled Template (*.dotm)' from the 'Save as type' dropdown. Name it 'MyCustomAutoText.dotm' and save it.
Navigate to the 'Developer' tab on the Word ribbon and click on 'Word Add-ins' (or 'Document Template'). If the Developer tab is not visible, you can enable it by going to 'File' > 'Options' > 'Customize Ribbon' and checking the 'Developer' box.
In the Templates and Add-ins dialog box, click the 'Add' button. Locate the 'MyCustomAutoText.dotm' template you created in step 1, select it, and click 'OK'. Ensure the checkbox next to your template is ticked in the Global templates and add-ins list.
Highlight the text you want to save. Go to 'Insert' > 'Quick Parts' > 'Save Selection to Quick Part Gallery'. In the 'Create New Building Block' dialog box, click the 'Save in' dropdown and select 'MyCustomAutoText.dotm' instead of Normal.dotm or Building Blocks.dotx.

Switch to WPS Office for Reliable Document Management
If Microsoft Word's strict template restrictions and disappearing Quick Parts disrupt your workflow, consider switching to WPS Office. It provides a highly compatible, lightweight, and user-friendly environment for managing your daily word processing needs without complicated global add-in configurations.
- 1. Download WPS Office: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install and Launch: Run the lightweight installer. Once finished, open WPS Writer to begin editing your documents.
- 3. Import Your Documents: Open your existing .docx files and templates directly in WPS Writer to enjoy seamless compatibility and reliable formatting.

Frequently Asked Questions
Why do my Word Quick Parts disappear when I restart my computer?
In many corporate environments, IT policies enforce a reset of the default Normal.dotm and Building Blocks.dotx files upon restart. This automatically wipes out any custom Quick Parts or AutoText entries you saved in those default templates.
Where are Quick Parts and AutoText stored by default in Word?
By default, Microsoft Word stores Quick Parts in the Building Blocks.dotx file, while AutoText entries are stored in the Normal.dotm global template file.
How can I backup my Quick Parts and AutoText entries?
You can back them up by navigating to your AppData directory (typically %appdata%\Microsoft\Templates and %appdata%\Microsoft\Document Building Blocks), copying the Normal.dotm and Building Blocks.dotx files, and pasting them into a secure backup folder.
Can I share my custom AutoText template with colleagues?
Yes. If you save your AutoText entries in a separate custom global template (.dotm file) rather than the default Normal template, you can easily share that specific file. Your colleagues can load it via their Word Add-ins menu to use your entries.




