How to Remove an Unwanted Image from a New Blank Document in Word
Question details
The user needs to remove an unwanted image that persistently appears every time a new blank document is created in Microsoft Word.

- Product
- Microsoft Word
- Device & OS
- Windows
- Scenario
- Creating a new blank document to start working in Microsoft Word.
- Observed behavior
- An image automatically appears in the newly created blank document because it was accidentally saved into the default Normal.dotm template.
Ensure that Microsoft Word is completely closed before attempting to locate or modify the default template files on your system.
Reset the Normal.dotm Default Template
This is the most effective way to clear any unwanted formatting, text, or images that have been accidentally saved to Word's default blank document template.
Microsoft Word uses a master template file called Normal.dotm to determine the default layout, fonts, and content of every new blank document. When an image keeps appearing in new documents, it means the image was inadvertently saved to this template file.
Make sure all Microsoft Word windows and dialog boxes are completely closed so the template file is not locked by the system.
Press Windows Key + R on your keyboard to open the Run dialog. Type %appdata%\Microsoft\Templates and press Enter to open the folder directly in File Explorer.
Locate the file named 'Normal.dotm'. Right-click it and choose to move it to your Desktop as a backup. Alternatively, you can delete it if you do not need to preserve any custom macros or styles.
Open Microsoft Word and create a new blank document. Word will automatically generate a fresh, clean Normal.dotm template without the unwanted image.

Switch to WPS Office for a Bug-Free Word Processing Experience
If Microsoft Word's default templates keep causing issues or unexpected formatting errors, consider switching to WPS Office. It provides a lightweight, highly compatible, and free word processing environment with an intuitive interface, making document creation completely hassle-free.
- 1. Download the Installer: Visit the official WPS website and download the free WPS Office installation file.
- 2. Install and Launch: Follow the on-screen instructions to install the software, then launch WPS Writer.
- 3. Create and Save: Start a new blank document without template errors and save it in standard .docx format for seamless sharing.

Frequently Asked Questions
Why is there an image in every new Word document I create?
This happens when an image is accidentally inserted and saved into Word's default template file, known as Normal.dotm. Every new blank document is based on this template, so any content saved inside it will automatically appear.
Will deleting the Normal.dotm file damage my Word application?
No. When you delete or rename the Normal.dotm file, Microsoft Word automatically rebuilds a fresh, factory-default version of the template the next time you launch the program.
How do I show hidden folders to find the AppData directory manually?
In Windows File Explorer, click on the 'View' tab at the top and check the box labeled 'Hidden items'. This will allow you to see the hidden AppData folder inside your User directory.
Can I edit the Normal template directly instead of deleting it?
Yes. You can navigate to the Templates folder, right-click Normal.dotm, and select 'Open' (do not double-click, as that just creates a new document based on it). From there, delete the unwanted image manually and save the file.




