Calendar Problems

Fix Microsoft Bookings Not Blocking Time from Subscribed Calendars

Adam DavisAdam Davis Oct 15, 2026 868 views

Question details

Users need a way to prevent Microsoft Bookings from allowing appointments during times blocked out on subscribed or external calendars.

How to Fix Microsoft Bookings Not Blocking Time from Subscribed Calendars
Product
Microsoft Bookings
Device & OS
not provided
Scenario
Managing availability and preventing double-booking when using Microsoft Bookings alongside external or subscribed calendars.
Observed behavior
Microsoft Bookings blocks time based on the default Outlook calendar but ignores free/busy information from subscribed calendars, allowing clients to book during unavailable times.
Before you start

Verify that you have full access to your default Microsoft 365 Outlook calendar and confirm exactly which subscribed calendars are currently failing to sync with Bookings.

Solution 1Recommended

Manually Copy Events to the Default Outlook Calendar

Since Microsoft Bookings only reads the default Microsoft 365 calendar, copying important blocked times to your primary calendar will prevent double-booking.

Microsoft Bookings is designed to strictly check the primary, default calendar of the assigned staff member. It natively ignores subscribed, shared, or secondary calendars for availability purposes. The most straightforward workaround is to duplicate critical unavailability events onto the main calendar.

1
Open Outlook Calendar

Log into your Microsoft 365 account and open the Outlook Calendar web app or desktop application.

2
Locate the conflict event

Find the event on your subscribed calendar that you want to block out in Microsoft Bookings.

3
Duplicate the event

Manually create a new event at the exact same time on your primary default calendar and set its status to 'Busy'.

4
Verify in Bookings

Open your Microsoft Bookings page and confirm that the specific time slot is no longer available for clients to book.

Manually Copy Events to the Default Outlook Calendar
Limitation: This is a manual workaround and is best suited for users who only have occasional events on their subscribed calendars.
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Frequently Asked Questions

Why does Microsoft Bookings ignore my subscribed calendars?

By design, Microsoft Bookings is configured to pull free/busy data exclusively from the default Microsoft 365 calendar associated with a staff member's account. It does not integrate with subscribed, secondary, or shared calendars for availability checking.

Can I change the default calendar that Microsoft Bookings checks?

No, Microsoft Bookings is hardcoded to check the primary calendar of the Microsoft 365 account linked to the staff profile. You cannot redirect it to check a secondary or subscribed calendar instead.

Will Microsoft add native support for subscribed calendars in Bookings?

While many users have requested this functionality, Microsoft has not provided an official timeline for supporting subscribed calendars in Bookings. It is recommended to check the Microsoft Feedback portal for updates or to upvote the feature request.