Fix Outlook Error 0x8004010F and Cannot Open Outlook Window
Question details
The user needs to resolve an issue where Microsoft Outlook fails to launch, displaying an error indicating the data file is unavailable or corrupted.

- Product
- Microsoft Outlook
- Device & OS
- not provided
- Scenario
- Attempting to launch the Microsoft Outlook application to access emails and calendars.
- Observed behavior
- Outlook fails to start, displaying error 0x8004010F along with a message stating that the Outlook window cannot be opened.
Before making any changes to your email profiles or repairing files, ensure you have located your current Outlook Data File (.pst or .ost) and created a backup copy to prevent accidental data loss.
Repair the Outlook Data File Using ScanPST.exe
Use Microsoft's built-in Inbox Repair Tool to fix minor corruptions within your existing PST file.
The ScanPST.exe tool scans your Outlook data files for errors and repairs damaged file structures. It is highly recommended to back up the file before running this utility.
Open File Explorer and navigate to your Microsoft Office installation path (typically located at C:\Program Files\Microsoft Office\root\Office16) to find the ScanPST.exe file.
Double-click ScanPST.exe to open it, click 'Browse', and select your corrupted PST file.
Click 'Start' to begin the scan. If errors are found, ensure the backup option is checked and click 'Repair' to fix the data file.
Create a New Outlook Profile
Creating a fresh Outlook profile is the most reliable method for resolving the 0x8004010F error caused by configuration corruption.
Verify the Data File Location and Remove OneDrive Sync
Ensure that your active PST file is stored locally and not conflicting with an active OneDrive synchronization process.
Experience a Seamless Workflow with WPS Office
If you frequently encounter errors or complex configuration issues with Microsoft Office applications, consider switching to WPS Office. It is a free, lightweight, and incredibly user-friendly Office suite that offers seamless compatibility for your daily document, spreadsheet, and presentation needs.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install the Suite: Run the installer and follow the simple on-screen instructions to quickly set up WPS Office on your computer.
- 3. Start Creating: Open WPS Office and start working with your existing Microsoft Office files immediately without any format conversion.

Frequently Asked Questions
What causes Outlook error 0x8004010F?
This error is typically caused by a corrupted Outlook profile, a missing or damaged Outlook Data File (.pst or .ost), or having the active data file stored in a synchronized cloud folder like OneDrive.
Where can I find the ScanPST.exe tool on my computer?
The Inbox Repair Tool (ScanPST.exe) is typically located in your Office installation folder. For newer versions, the default path is usually C:\Program Files\Microsoft Office\root\Office16 or C:\Program Files (x86)\Microsoft Office\root\Office16.
Can I safely store my Outlook PST file in OneDrive?
No, it is highly recommended not to store active PST files in a OneDrive-synchronized folder. Continuous changes made by Outlook conflict with the cloud syncing process, leading to data corruption and file access errors.





