Outlook Error Codes

Fix Outlook Error 0x8004010F and Cannot Open Outlook Window

John WilsonJohn Wilson Oct 8, 2026 869 views

Question details

The user needs to resolve an issue where Microsoft Outlook fails to launch, displaying an error indicating the data file is unavailable or corrupted.

How to Fix Outlook Error 0x8004010F and Cannot Open Window
Product
Microsoft Outlook
Device & OS
not provided
Scenario
Attempting to launch the Microsoft Outlook application to access emails and calendars.
Observed behavior
Outlook fails to start, displaying error 0x8004010F along with a message stating that the Outlook window cannot be opened.
Before you start

Before making any changes to your email profiles or repairing files, ensure you have located your current Outlook Data File (.pst or .ost) and created a backup copy to prevent accidental data loss.

Solution 1

Repair the Outlook Data File Using ScanPST.exe

Use Microsoft's built-in Inbox Repair Tool to fix minor corruptions within your existing PST file.

The ScanPST.exe tool scans your Outlook data files for errors and repairs damaged file structures. It is highly recommended to back up the file before running this utility.

1
Locate the Inbox Repair Tool

Open File Explorer and navigate to your Microsoft Office installation path (typically located at C:\Program Files\Microsoft Office\root\Office16) to find the ScanPST.exe file.

2
Select the Data File

Double-click ScanPST.exe to open it, click 'Browse', and select your corrupted PST file.

3
Execute the Repair

Click 'Start' to begin the scan. If errors are found, ensure the backup option is checked and click 'Repair' to fix the data file.

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Frequently Asked Questions

What causes Outlook error 0x8004010F?

This error is typically caused by a corrupted Outlook profile, a missing or damaged Outlook Data File (.pst or .ost), or having the active data file stored in a synchronized cloud folder like OneDrive.

Where can I find the ScanPST.exe tool on my computer?

The Inbox Repair Tool (ScanPST.exe) is typically located in your Office installation folder. For newer versions, the default path is usually C:\Program Files\Microsoft Office\root\Office16 or C:\Program Files (x86)\Microsoft Office\root\Office16.

Can I safely store my Outlook PST file in OneDrive?

No, it is highly recommended not to store active PST files in a OneDrive-synchronized folder. Continuous changes made by Outlook conflict with the cloud syncing process, leading to data corruption and file access errors.