How to Fix DCOM Event ID 10010 for Windows Web Experience Pack
Question details
The user needs to resolve DCOM Event ID 10010 associated with CLSID {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} and address related system crashes.
- Product
- Windows Web Experience Pack
- Device & OS
- Windows
- Scenario
- Reviewing Event Viewer logs after experiencing unexpected system crashes or Blue Screens of Death (BSOD) and finding repeated DCOM registration timeouts.
- Observed behavior
- The system logs Event ID 10010 indicating a server did not register with DCOM within the required timeout, which is often misinterpreted as the primary cause of system crashes.
Open the Windows Event Viewer, navigate to Windows Logs > System, and verify that the CLSID in your Event ID 10010 error exactly matches {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} before altering any system components.
Verify and Reinstall the Windows Web Experience Pack
Confirm the CLSID in the Registry Editor and use PowerShell to clean reinstall the package responsible for Windows Widgets.
The CLSID {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} is directly tied to the Windows Web Experience Pack. While the timeout event itself is harmless, reinstalling the pack can stop the error logs from cluttering your Event Viewer.
Press the Windows key, type 'Registry Editor', and run it. Navigate to Computer\HKEY_CLASSES_ROOT\PackagedCom\ClassIndex\{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} to confirm it points to MicrosoftWindows.Client.WebExperience.
Press the Windows key, type 'PowerShell', right-click it, and select 'Run as administrator'. Type 'winget uninstall "Windows Web Experience Pack"' and press Enter to remove the widgets component.
Open the Microsoft Store application, search for 'Windows Web Experience Pack', and click 'Install' to restore the component cleanly.
Troubleshoot Underlying Hardware and Driver Crashes
Investigate hardware health and driver stability, as DCOM Event 10010 is usually a symptom rather than the root cause of Blue Screen of Death (BSOD) crashes.
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Frequently Asked Questions
Is DCOM Event ID 10010 dangerous to my computer?
No, Event ID 10010 is generally a harmless timeout error indicating that a component (like Windows Widgets) failed to register with DCOM quickly enough. By itself, it does not cause system crashes or hardware damage.
Can I permanently delete the Windows Web Experience Pack?
You can uninstall it using the 'winget' command in PowerShell if you do not use Windows Widgets. However, major Windows 11 updates may attempt to automatically reinstall the package in the future to restore native functionality.
Why do I see Event ID 1101 along with Event 10010?
Event ID 1101 appears when audit events are lost due to an unexpected system shutdown or crash. It is a consequence of the crash, not the cause, whereas Event 10010 is simply a background registration timeout logged around the same time.
