How to Fix OneNote Sync Error E0001462 bukxq 40026 on Mac
Question details
The user is unable to synchronize a OneNote notebook and is encountering a specific error code.

- Product
- Microsoft OneNote
- Device & OS
- macOS Ventura
- Scenario
- Attempting to sync a notebook stored in a university OneDrive account, but recent updates are not appearing in OneNote for the web.
- Observed behavior
- The synchronization process fails with error E0001462 bukxq 40026, preventing local changes from being uploaded to the cloud version of the notebook.
Before proceeding, ensure you have a stable internet connection and manually copy any unsynced notes into a separate local document to prevent potential data loss during troubleshooting.
Perform a Manual Sync and Verify Account Access
Forcing a manual synchronization and confirming web access can quickly resolve temporary connection or permission glitches.
Sometimes the background sync process stalls. Triggering it manually while verifying your credentials can restore the connection.
Completely close Microsoft OneNote and reopen it to refresh the active session.
Select 'Notebooks' from the top menu bar, then click 'Sync This Notebook' to force the application to reconnect to OneDrive.
Log into OneNote for the web using your university account credentials. Verify that you can open and edit the affected notebook online.

Clear the OneNote Application Cache on Mac
Clearing corrupted cache files can resolve persistent synchronization errors in the Mac client.
Update or Reinstall OneNote
Updating to the latest version or performing a clean installation can fix bugs causing the sync failure.
Looking for a Reliable Alternative to Microsoft Office?
If persistent Microsoft Office sync errors are disrupting your workflow, consider switching to WPS Office. It is a free, lightweight, and highly compatible alternative that seamlessly handles your documents, spreadsheets, and presentations without the heavy resource usage.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your Mac.
- 2. Install and Launch: Follow the on-screen instructions to install the software, then open the application.
- 3. Open Existing Documents: Drag and drop your existing Office files directly into WPS Office to continue working seamlessly.

Frequently Asked Questions
What does error E0001462 bukxq 40026 mean in OneNote?
This error code typically indicates a synchronization failure in OneNote, often caused by local cache corruption, network connectivity drops, or account permission conflicts with the connected OneDrive storage.
How do I safely back up unsynced notes in OneNote for Mac?
If your notebook fails to sync, you can manually copy the text from the affected pages and paste it into a local document, such as a local Word or WPS Writer file, or export the specific page as a PDF until the sync issue is fixed.
Why is my university OneDrive account failing to sync?
University or enterprise accounts often have strict security protocols, such as periodic password expirations or restricted access policies. Ensure your login credentials are up to date and check with your IT administrator if your access permissions have changed.




