Office Activation Errors

How to Fix VLSC Error Code 06 for Office 2016 Activation

Natalie TaylorNatalie Taylor Oct 10, 2026 868 views

Question details

The user is unable to install or activate Microsoft Office Professional Plus 2016 due to Volume Licensing Service Center (VLSC) Error Code 06.

How to Fix VLSC Error Code 06 for Office 2016
Product
Microsoft Office Professional Plus 2016
Device & OS
not provided
Scenario
Attempting to install or activate a volume-licensed copy of Office 2016 on another computer.
Observed behavior
The Volume Licensing Service Center returns Error Code 06, which blocks the user from signing in, installing, or activating the software.
Before you start

Gather your Microsoft Volume Licensing agreement numbers, authorization codes, and the registered company email address before contacting support.

Solution 1Recommended

Contact VLSC Support by Phone

If you cannot sign in to the VLSC portal to open a ticket, phone support is the only way to correct your licensing information.

Because Error Code 06 often prevents you from signing into the Volume Licensing Service Center entirely, you will not be able to submit a standard online support request. The Microsoft VLSC phone support team has the necessary backend access to manually verify and correct your organization's licensing information.

1
Visit the Activation Centers page

Go to the official Microsoft Licensing Existing Customer Activation Centers page using your web browser.

2
Find your local support number

Select your region and country from the provided dropdowns or lists to reveal the appropriate toll-free phone number for VLSC support in your area.

3
Provide your licensing details

Call the support team and provide your organization's agreement numbers and registered details so they can unblock your account and bypass Error Code 06.

Contact VLSC Support by Phone
Support Availability: VLSC phone support hours vary by region. Be sure to check the specific operating hours listed for your country before calling.
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Frequently Asked Questions

What causes VLSC Error Code 06?

Error Code 06 in the Volume Licensing Service Center typically occurs when there is a database mismatch, account synchronization glitch, or restriction on your enterprise licensing information, preventing the system from validating your sign-in credentials.

Can I fix Error 06 online without calling Microsoft?

Generally, no. If Error 06 blocks you from successfully signing into the VLSC portal, you will be unable to open an online support request. Contacting the VLSC support team by phone is required to regain access.

Does this error impact standard Microsoft 365 or retail Office users?

No, Error Code 06 is specific to enterprise and organizational customers who use the Microsoft Volume Licensing Service Center (VLSC) to deploy products like Office Professional Plus 2016.