Product Key Issues

Can You Install Adobe Acrobat Pro 2017 for Windows on a Mac?

Phi Hung VoPhi Hung Vo Oct 28, 2026 869 views

Question details

The user wants to install and activate Adobe Acrobat Pro 2017 on a macOS device using a perpetual license originally purchased for Windows.

How to Resolve Adobe Acrobat Pro 2017 Windows License Compatibility on Mac
Product
Adobe Acrobat Pro 2017
Device & OS
Mac
Scenario
Attempting to install and use a Windows-specific PDF editor software license on an Apple Mac computer.
Observed behavior
The installation fails or the serial number is rejected because the Windows perpetual license is inherently incompatible with the macOS operating system.
Before you start

Verify your exact Adobe Acrobat Pro 2017 license type and log into your Adobe account to confirm whether your purchase was a platform-specific perpetual license or a cross-platform subscription.

Solution 1Recommended

Purchase a macOS-Compatible Version or Switch to a Subscription

Since perpetual licenses are platform-specific, you must acquire a macOS version or switch to a cross-platform subscription to use Acrobat on a Mac natively.

Adobe Acrobat Pro 2017 perpetual licenses are locked to the specific operating system they were purchased for. A serial number issued for the Windows OS will not activate the macOS version of the software.

Additionally, Acrobat Pro 2017 does not support mobile operating systems like iOS, meaning it cannot be installed on iPads or iPhones.

1
Check your Adobe account

Log in to your Adobe account via your web browser to check your current plan and see if you have any cross-platform subscription options available.

2
Purchase a Mac license

If you strongly prefer using a perpetual license, you will need to purchase a separate Acrobat Pro 2017 or newer license specifically designated for macOS.

3
Upgrade to a subscription

Alternatively, upgrade to an Adobe Acrobat Pro DC subscription. Subscriptions allow software installation on both Windows and Mac using the exact same user account and license.

Purchase a macOS-Compatible Version or Switch to a Subscription
Platform Limitations: Perpetual (non-subscription) licenses cannot be transferred between different operating systems. You must use the software on the platform it was originally intended for.
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Frequently Asked Questions

Can I transfer my Acrobat Pro 2017 Windows license to Mac?

No, perpetual licenses for Acrobat Pro 2017 are tied to the specific operating system they were purchased for. You cannot transfer a Windows serial number to activate a macOS installation.

Will Adobe Acrobat Pro 2017 run on my iPhone or iPad?

No, Acrobat Pro 2017 is designed strictly for desktop operating systems like Windows or macOS. It will not run on mobile operating systems like iOS or iPadOS.

Is there a version of Acrobat that works on both Mac and Windows?

Yes. If you purchase an Adobe Acrobat Pro subscription rather than a perpetual license, you can install and activate the software on both Windows and macOS using the same user account.

Can I request a platform swap from Adobe for my license?

Adobe historically offered platform swaps for certain perpetual licenses if you no longer planned to use the software on the original OS. You must contact Adobe Customer Care directly with your proof of purchase to see if your specific Acrobat Pro 2017 license is eligible.