Fix Adobe Acrobat Pro DC Installer Error 60 on Mac
Question details
The user is unable to install Adobe Acrobat Pro DC on macOS because the installer stalls for hours and eventually fails with an error code.
- Product
- Adobe Acrobat Pro DC
- Device & OS
- macOS El Capitan
- Scenario
- Installing Adobe Acrobat Pro DC on an older macOS system.
- Observed behavior
- The installer remains stalled for an extended period and eventually displays Error 60.
Ensure your Mac has a stable internet connection and sufficient disk space available before attempting to reinstall the software.
Perform a Clean Installation with a Compatible Installer
Remove any incomplete installation files and ensure the downloaded version is fully compatible with your specific macOS version.
Error 60 typically occurs when the installer encounters a file permission conflict, corrupted temporary files, or an OS compatibility mismatch. Performing a clean removal of previous files and using a certified Mac-compatible installer usually resolves the stall.
Open the Finder, navigate to your Applications and Downloads folders, and delete any incomplete Adobe Acrobat Pro DC installer files or folders.
Click the Apple menu in the top-left corner of your screen and select 'Restart' to clear out any temporary files or stuck background installation processes.
Visit the official Adobe website and verify that the version of Acrobat you are downloading supports your specific macOS release (e.g., El Capitan). If it does not, locate the archive section for older macOS compatible versions.
Download a fresh installer directly from Adobe. Right-click (or Control-click) the downloaded installer file, select 'Open', and enter your Mac administrator password when prompted to grant sufficient permissions.
Use WPS PDF as a Lightweight Alternative to Adobe Acrobat
Avoid heavy installers, prolonged stalls, and compatibility errors by using the built-in WPS PDF tool. It allows you to view, edit, annotate, and convert PDF documents seamlessly on your Mac without complex installations.
- 1. Download WPS Office for Mac: Visit the official WPS website and download the free WPS Office installer for macOS.
- 2. Install quickly and easily: Run the downloaded file. The lightweight installer completes in seconds without draining system resources or encountering permission stalls.
- 3. Open and edit PDFs: Launch WPS Office and click on the 'PDF' tab on the homepage to instantly open, edit, or annotate your PDF files.
Frequently Asked Questions
What does Error 60 mean on an Adobe Mac installer?
Error 60 typically indicates a file permission issue, a corrupted downloaded installer file, or a conflict with existing background processes that prevents the installer from writing data to your Mac's hard drive.
Is the latest Adobe Acrobat Pro DC compatible with macOS El Capitan?
Newer versions of Acrobat Pro DC often do not support older macOS versions like El Capitan. You must check Adobe's system requirements and potentially download an older, legacy version of Acrobat that is certified for your OS.
How do I ensure I have administrator permissions to install software on Mac?
Go to System Preferences > Users & Groups. Ensure your user account says 'Admin' under your name. You will need to enter the password for this account when prompted during the installation process.
