Fix Microsoft Teams Missing from AutoUpdate on macOS
Question details
Microsoft Teams fails to remain in the Microsoft AutoUpdate application list on Mac computers.
- Product
- Microsoft Teams
- Device & OS
- macOS
- Scenario
- Attempting to keep Microsoft Teams updated using the built-in Microsoft AutoUpdate utility on a Mac.
- Observed behavior
- Microsoft Teams disappears from Microsoft AutoUpdate. While reinstalling the application temporarily restores it to the update list, it eventually vanishes again without displaying any error messages.
Ensure your Mac has a stable internet connection and that you are logged into an account with administrator privileges so you can freely uninstall and install applications.
Update macOS and Perform a Clean Reinstallation of Teams
Resolve underlying operating system conflicts by updating macOS, then completely remove and reinstall Microsoft Teams to refresh its registration with AutoUpdate.
Because Microsoft AutoUpdate relies on proper app registration files within macOS, an outdated OS or a corrupted Teams installation can cause the app to drop from the list. Updating both environments is the most effective way to restore functionality.
Click the Apple menu in the top-left corner of your screen, select 'System Settings' (or 'System Preferences'), and navigate to 'General' > 'Software Update'. Install any available updates for your Mac.
Open Finder and go to the 'Applications' folder. Locate 'Microsoft Teams', right-click it, and select 'Move to Trash'. Right-click the Trash icon on your Dock and choose 'Empty Trash'.
Open your web browser and navigate to the official Microsoft Teams download page. Click the download button for Mac to get the latest installation package (.pkg file).
Double-click the downloaded .pkg file and follow the on-screen installer prompts. Once installed, launch Microsoft AutoUpdate to verify if Teams is successfully listed again.
Looking for a Reliable Office Suite for Mac? Try WPS Office
While you troubleshoot update issues with other applications, consider adopting WPS Office for your productivity needs. It provides a lightweight, highly compatible alternative to Microsoft Office that runs seamlessly on macOS without complex update dependencies.
- 1. Download the Mac Installer: Visit the official WPS Office website and click the 'Free Download' button to get the macOS version.
- 2. Install the Application: Open the downloaded file and drag the WPS Office icon into your Applications folder to complete the installation.
- 3. Open Your Documents: Launch WPS Office and instantly open your existing Microsoft Office files without worrying about format conversion or update glitches.
Frequently Asked Questions
Why does Microsoft AutoUpdate not show all installed apps?
Microsoft AutoUpdate might fail to list an app if the app's internal registration files are corrupted, if the application was moved out of the main 'Applications' folder, or due to bugs in a specific version of the AutoUpdate tool itself.
How do I manually trigger Microsoft AutoUpdate on Mac?
You can launch Microsoft AutoUpdate manually by opening any Microsoft Office application like Word or Excel, clicking on 'Help' in the top Apple menu bar, and selecting 'Check for Updates'.
Can I update Microsoft Teams directly from within the app?
Yes, for most versions of Microsoft Teams, you can check for updates internally. Click the three horizontal dots (Settings and more) next to your profile picture in the top right corner of the app, and select 'Check for updates'.
Will uninstalling Microsoft Teams delete my chat history?
No, your chat history, contacts, and files are securely saved in the cloud on your Microsoft account. Reinstalling the app and logging back in will instantly restore all your data.
