How to Fix Microsoft 365 Update, Excel Email, and Row Selection Issues
Question details
The user is unable to install the new Microsoft 365 interface update, send Excel workbooks via email, or see highlighted rows when pressing Shift+Space in Excel.
- Product
- Microsoft 365 / Excel
- Device & OS
- Windows
- Scenario
- Trying to update the Office interface, share workbooks as email attachments, and use keyboard shortcuts for row selection.
- Observed behavior
- The interface update fails to apply, the email sharing function does not work, and selected rows are not visibly highlighted.
Ensure you have saved all open documents and closed all Office applications before attempting to run a repair on your Microsoft 365 installation.
Repair the Microsoft 365 Installation
Running a Quick Repair can fix broken background services causing interface update failures and shortcut highlighting issues.
Windows includes a built-in repair tool for Microsoft Office that can resolve missing features, update glitches, and application freezing without deleting your files.
Reboot Windows to ensure no lingering Microsoft 365 background processes are stuck, which might prevent a successful repair.
Right-click the Windows Start button and select 'Apps and Features' or 'Installed apps' from the system menu.
Scroll through your installed applications to find 'Microsoft 365' or 'Microsoft Office'. Click on it (or the three-dot menu next to it) and select 'Modify'.
Choose 'Quick Repair' from the dialogue box and click 'Repair'. Follow the on-screen prompts. Once finished, open Excel to test the email sharing and Shift+Space selection features.
Use Built-in Excel Sharing and Verify Version Details
If standard email functions fail, checking your version and using alternative sharing methods can bypass the glitch.
Try WPS Office for a Stable, Glitch-Free Spreadsheet Experience
If Microsoft 365 continues to experience update failures, email sharing errors, or interface glitches, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with seamless email sharing and familiar shortcut support.
- 1. Download and Install: Visit the official WPS website to download the free installation package for your device.
- 2. Open Your Spreadsheets: Launch WPS Spreadsheets and seamlessly open your existing .xlsx workbooks.
- 3. Share with Ease: Use the built-in email share button to send your documents without encountering background service errors.
Frequently Asked Questions
Why isn't my Excel row highlighting when I press Shift+Space?
This is often caused by a temporary display glitch in a recent Microsoft 365 update or corrupted temporary files. Running a Quick Repair from the Windows Apps & Features menu usually restores the visual highlighting.
How do I email an Excel workbook directly from the application?
You can email a workbook directly by clicking the 'Share' button located in the upper-right corner of the Excel interface, then selecting the option to send a copy as an attachment.
What is the difference between Quick Repair and Online Repair for Office?
Quick Repair runs entirely offline and quickly fixes common issues by replacing corrupted files from local backups. Online Repair takes longer and requires an internet connection, as it uninstalls and redownloads the entire suite to fix deeper issues.
