Update & Upgrade Problems

Upgrading from Word 2013 to Word 2019: Compatibility & What to Expect

Adam DavisAdam Davis Oct 26, 2026 868 views

Question details

The user is seeking information on compatibility for templates, customizations, macros, and the Quick Access Toolbar when upgrading an organization from Word 2013 to Word 2019.

What Happens When Upgrading from Word 2013 to Word 2019
Product
Microsoft Word
Device & OS
not provided
Scenario
An organization is migrating to Office 2019 due to Office 2013 reaching its end of support and wants to ensure continued functionality of customized elements.
Observed behavior
The goal is to maintain the functionality of existing templates, macros, and custom toolbars seamlessly after the software upgrade.
Before you start

Before rolling out the upgrade across your organization, securely back up your existing custom templates (.dotm, .dotx) and export your customized Office UI files to an external drive or cloud storage.

Solution 1Recommended

Backup and Verify Customizations for Word 2019

Ensuring your templates, macros, and Quick Access Toolbar (QAT) settings migrate correctly requires backing up files and testing them in the new environment.

Most templates, macros, and customizations from Word 2013 will remain perfectly usable in Word 2019. However, add-ins and legacy templates like Word_2007_Menus.dotx should be tested on a small scale before full deployment.

1
Export UI customizations

In Word 2013, go to File > Options > Quick Access Toolbar. Click 'Import/Export' at the bottom right and select 'Export all customizations' to save your current UI settings as a file.

2
Locate template files

Navigate to your Custom Office Templates folder (usually located in your Documents folder) or the AppData/Roaming/Microsoft/Templates directory to copy your .dotx and .dotm files securely.

3
Test in Word 2019

Install Word 2019 on a test machine, copy your backed-up templates to the corresponding directories, and open them to verify macro functionality and UI scaling.

Backup and Verify Customizations for Word 2019
Macro Security in Word 2019: Word 2019 has updated security protocols. You may need to add your template folder to the Trusted Locations list in the Trust Center for legacy macros to run properly.
Free Microsoft Office alternative

Upgrade to WPS Office for Seamless Compatibility

If your organization is moving away from unsupported legacy software like Office 2013, consider WPS Office. It provides a lightweight, highly compatible alternative that perfectly supports existing Word documents, templates, and basic macros without the hefty upgrade costs.

  1. 1. Download and Install: Get the latest version of WPS Office Free from the official website and install it on your device.
  2. 2. Open Existing Documents: Launch WPS Writer and open your legacy .docx or .dotx templates to verify they maintain their formatting perfectly.
Free and lightweight office suite with rapid deploymentHigh compatibility with Microsoft Word formats (.docx, .doc, .dotx, .dotm)Familiar ribbon interface for a zero-learning-curve transitionReliable support for document templates and formatting
microsoft office alternative - wps office

Frequently Asked Questions

Why is an upgrade from Office 2013 necessary?

Office 2013 has reached the end of its support lifecycle, meaning it no longer receives critical security updates, making upgrades necessary to protect against vulnerabilities and ensure organizational compliance.

Will my Quick Access Toolbar (QAT) transfer to Word 2019?

Yes, you can manually transfer your QAT settings by exporting them from Word 2013 via File > Options > Quick Access Toolbar and importing them identically into Word 2019.

Do legacy templates like Word_2007_Menus.dotx work in Word 2019?

While Word 2019 maintains high backward compatibility, highly customized older templates should be tested individually as changes to the Ribbon XML or underlying code could cause minor UI glitches.

Do I need to rewrite my VBA macros for Word 2019?

In most cases, no. Standard VBA macros written in Word 2013 will run perfectly in Word 2019, though it is highly recommended to run them in a test environment before a full rollout.