License & Subscription Issues

How to Configure Viva Engage Access for Multitenant Organizations

Camila MilosovichCamila Milosovich Oct 14, 2026 870 views

Question details

The user needs to configure Viva Engage communities across global and local Microsoft 365 tenants, properly managing licensing for internal users while controlling external guest access.

How to Configure Viva Engage Access in Multitenant Organizations
Product
Microsoft Viva Engage
Device & OS
not provided
Scenario
Managing user access, Azure AD B2B guests, and licenses in a multitenant Microsoft 365 environment.
Observed behavior
Organizations require a reliable way to grant global and local tenant access to Viva Engage communities without unnecessarily consuming licenses on guest accounts.
Before you start

Ensure you have global administrator or Viva Engage administrator privileges in your Microsoft 365 tenant to manage user licenses and Azure AD B2B external collaboration settings.

Solution 1Recommended

Configure Access Using Azure AD B2B Guests

Assign licenses to internal users and use Azure AD to invite external users from other tenants as B2B guests to avoid extra licensing costs.

In a multitenant organization, purchasing additional licenses for every user in every tenant can be costly and inefficient. By leveraging Azure AD B2B capabilities, you can invite users from your local tenants into the global tenant's Viva Engage communities as guests. This method ensures compliance with guest limitations while granting necessary access.

1
License internal users

Assign a Microsoft 365 license that includes Viva Engage to all internal users in the global tenant. This ensures they can access the Yammer tile and the Viva Engage app within Microsoft Teams.

2
Add external users to Azure AD

Log in to the Azure Active Directory portal as an administrator. Navigate to 'External Identities' and invite the users from your local tenants as B2B guest users into the global tenant.

3
Invite guests to Viva Engage communities

Open Viva Engage and navigate to the specific communities that the external users need to access. Add the newly created Azure AD guest accounts directly to these communities.

4
Access the community

Guest users will receive an email notification with a 'Go to Community' link. They can click this link to access the assigned Viva Engage community without consuming a dedicated Viva Engage license.

Configure Access Using Azure AD B2B Guests
Guest Access Limitations: While Azure AD B2B guests do not require Viva Engage licenses, they remain subject to standard guest access limitations and can only participate in the specific communities to which they are explicitly invited.
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QA img-9

Frequently Asked Questions

Do guest users need a Viva Engage license to view a community?

No. Users invited into your tenant as Azure AD B2B guests do not typically require their own Viva Engage license to access the specific communities they have been invited to.

How do internal users access Viva Engage?

Internal users must be assigned a Microsoft 365 license that includes Viva Engage services. Once licensed, they can access the platform via the Microsoft 365 app launcher or by pinning the Viva Engage app in Microsoft Teams.

Can external guests browse all communities in our global tenant?

No. External users added as guests are subject to Viva Engage guest limitations. They cannot browse the entire network and can only access the specific communities they are explicitly invited to join.