How to Fix Project for the Web Not Letting You Create a Project
Question details
The user is unable to create or edit projects in Project for the Web and only has read-only access.
- Product
- Microsoft Project for the Web
- Device & OS
- not provided
- Scenario
- Attempting to create a new project or edit an existing one within the Project for the Web application.
- Observed behavior
- The system prevents project creation and restricts the user to viewing shared projects and roadmaps.
Verify your current Microsoft 365 subscription plan by logging into your account portal. You will need administrative privileges or assistance from your IT admin to purchase or assign new licenses.
Upgrade to a Dedicated Project Plan License
You must obtain a Project Plan 1, Project Plan 3, or similar premium license, as the basic Office Plan E1 only grants read-only access.
Project for Office Plan E1 is designed for team members who only need to view shared projects. To actively create, edit, or manage projects in Project for the Web, Microsoft requires a dedicated Project license.
Open the Microsoft 365 admin center in your browser and log in using your administrator credentials.
Navigate to 'Billing' and select 'Purchase services'. Search for 'Project Plan 1' or 'Project Plan 3' and purchase the required number of licenses.
Go to 'Users', click on 'Active users', select the user experiencing the issue, and assign the newly purchased Project license to their account.
Ensure the Project Service is Enabled
Even with the correct license assigned, the specific 'Project for the Web' service must be enabled in the user's account settings.
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Frequently Asked Questions
Can I edit projects with an Office Plan E1 license?
No, the Project for Office Plan E1 license only provides read-only access to projects and roadmaps shared with you. It does not include permission to create or edit them.
What is the minimum license required to create a project in Project for the Web?
You need at least a Project Plan 1 license assigned to your Microsoft 365 account to create and manage projects in Project for the Web.
Why is my new Project Plan license not working?
After purchasing the license, an IT administrator must manually assign it to your user account and ensure that the 'Project for the Web' application toggle is checked in your account's 'Licenses and apps' settings.
Does Project Professional include Project for the Web access?
Yes, but to use the Project Professional desktop client alongside Project for the Web creation capabilities, your account needs to be provisioned with at least a Project Plan 3 license.
