How to Transfer or Activate a Microsoft Project Home Use Program License
Question details
The user needs to know how to transfer, access, or activate a Microsoft Project license purchased through the Home Use Program (HUP), particularly when the license is tied to a former employer's email address.
- Product
- Microsoft Project
- Device & OS
- not provided
- Scenario
- Attempting to reinstall or activate a Microsoft Project HUP license after leaving the company or losing access to the original work email.
- Observed behavior
- The software can sometimes be installed via an old link, but activation fails or product information is unavailable because the original work email is no longer accessible.
Before attempting to transfer or reactivate your license, verify whether you still have access to the original work email address used for the purchase, as this significantly impacts your recovery options.
Retrieve License via HUP Order History
Use this method if you still have access to your original work email to retrieve installation and activation details.
Navigate to the official Microsoft Home Use Program order history page in your web browser.
Input the work email address associated with your original Microsoft Project purchase to request an account access link.
Check your work email inbox for the access link, click it, and log in to view your complete purchase history.
Download and install Microsoft Project directly from the order history portal. Follow the on-screen prompts to activate the software.
Verify HUP Eligibility and Subscription Status
Determine your options if you no longer have access to your work email or have left the eligible organization.
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Frequently Asked Questions
Can I still use my HUP perpetual license if I leave the company?
Generally, no. If you no longer work for the eligible company, you are no longer eligible to access activation and installation information for perpetual Office, Visio, or Project purchases made through the Home Use Program.
What happens to my Microsoft 365 subscription from HUP if I change jobs?
Your Microsoft 365 annual subscription remains active regardless of your employment status, as long as you maintain the recurring billing on your personal Microsoft account.
How do I activate my HUP software if online activation fails?
If you successfully install the software from your HUP order history but online activation fails, you may need to use the telephone activation method provided in the Microsoft activation wizard.
I have the old installation link but no work email access, can I activate Project?
Without access to the original work email to verify eligibility or log into the HUP portal, you typically cannot activate a new installation of a perpetual HUP license, even if you still have the installer file.
