Fix Acrobat PDFMaker Add-In Keeps Becoming Inactive in Word
Question details
The Acrobat PDFMaker COM Add-in repeatedly disables itself in Microsoft Word.

- Product
- Microsoft Word, Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Attempting to use the Acrobat PDFMaker add-in to convert Word documents to PDF formats.
- Observed behavior
- The COM Add-in remains unchecked and inactive after restarting Word, even after being manually enabled by the user.
Ensure you have administrator privileges on your computer, as modifying COM Add-in settings or repairing software installations requires administrative access.
Manually Re-enable the Add-in and Check Disabled Items
Re-enable the Acrobat PDFMaker COM Add-in from Word Options and ensure it hasn't been hard-disabled by Word's crash protection mechanism.
Microsoft Word will automatically disable add-ins if it detects they are causing the application to start slowly or crash. You must first remove it from the Disabled Items list before re-enabling it.
Launch Microsoft Word, click on the File tab in the top-left corner, and select Options at the bottom of the menu.
Navigate to the Add-ins tab on the left sidebar. At the bottom of the window, change the Manage dropdown menu to Disabled Items and click Go.
If Acrobat PDFMaker is listed in the Disabled Items dialog, select it and click Enable, then close the dialog.
Change the Manage dropdown menu back to COM Add-ins and click Go. Check the box next to Acrobat PDFMaker Office COM Addin and click OK to apply the changes.

Repair Microsoft Office and Adobe Acrobat Installations
Corrupted program files might force Word to repeatedly disable the add-in. Repairing both programs can resolve integration conflicts.
Update Acrobat and Verify Security Software Settings
Incompatible software versions or overzealous antivirus software can block the add-in from loading during Word's startup.
Seamlessly Export to PDF with WPS Office
If Microsoft Word keeps disabling your PDF tools, consider switching to WPS Office. It comes with a powerful, built-in PDF toolkit that allows you to create, edit, and export PDFs directly—eliminating the need for third-party add-ins like Acrobat PDFMaker.
- 1. Open Your Document: Launch WPS Office Writer and open your existing Word document.
- 2. Access the Export Tool: Navigate to the Tools tab on the top ribbon menu.
- 3. Convert to PDF: Click on 'Export to PDF' to instantly convert and save your document with high fidelity, requiring no extra add-ins.

Frequently Asked Questions
Why does Microsoft Word keep automatically disabling my COM add-ins?
Microsoft Word has built-in crash protection that automatically disables COM add-ins if it detects that they are causing the program to freeze, load slowly, or consume excessive system resources during startup.
Can a recent Windows update cause the Acrobat PDFMaker add-in to stop working?
Yes, major Windows or Microsoft Office updates can occasionally create compatibility issues with older versions of Adobe Acrobat, resulting in the add-in becoming inactive. Updating Adobe Acrobat to its latest version usually resolves these conflicts.
Do I absolutely need Adobe Acrobat to save a Word document as a PDF?
No. Modern versions of Microsoft Word have a built-in 'Save As' or 'Export' feature that allows you to save documents directly as PDF files without needing the Acrobat PDFMaker add-in. Alternatively, free suites like WPS Office offer excellent built-in PDF conversion tools.
How do I force Word to always load a specific COM add-in?
You can force Word to load an add-in by modifying the Windows Registry and changing the add-in's LoadBehavior value to 3. However, this is recommended only for advanced users, as incorrect registry edits can cause system instability.




