Office Settings & Configuration

Fix Acrobat PDFMaker Add-In Keeps Becoming Inactive in Word

Elise WilliamsElise Williams Nov 5, 2026 869 views

Question details

The Acrobat PDFMaker COM Add-in repeatedly disables itself in Microsoft Word.

How to Fix Acrobat PDFMaker Add-In Becoming Inactive in Word
Product
Microsoft Word, Adobe Acrobat
Device & OS
not provided
Scenario
Attempting to use the Acrobat PDFMaker add-in to convert Word documents to PDF formats.
Observed behavior
The COM Add-in remains unchecked and inactive after restarting Word, even after being manually enabled by the user.
Before you start

Ensure you have administrator privileges on your computer, as modifying COM Add-in settings or repairing software installations requires administrative access.

Solution 1Recommended

Manually Re-enable the Add-in and Check Disabled Items

Re-enable the Acrobat PDFMaker COM Add-in from Word Options and ensure it hasn't been hard-disabled by Word's crash protection mechanism.

Microsoft Word will automatically disable add-ins if it detects they are causing the application to start slowly or crash. You must first remove it from the Disabled Items list before re-enabling it.

1
Open Word Options

Launch Microsoft Word, click on the File tab in the top-left corner, and select Options at the bottom of the menu.

2
Access Disabled Items

Navigate to the Add-ins tab on the left sidebar. At the bottom of the window, change the Manage dropdown menu to Disabled Items and click Go.

3
Enable PDFMaker

If Acrobat PDFMaker is listed in the Disabled Items dialog, select it and click Enable, then close the dialog.

4
Activate the COM Add-in

Change the Manage dropdown menu back to COM Add-ins and click Go. Check the box next to Acrobat PDFMaker Office COM Addin and click OK to apply the changes.

Manually Re-enable the Add-in and Check Disabled Items
Restart Word: After enabling the add-in, completely close Microsoft Word and reopen it to verify if the add-in remains active.
Free Microsoft Office alternative

Seamlessly Export to PDF with WPS Office

If Microsoft Word keeps disabling your PDF tools, consider switching to WPS Office. It comes with a powerful, built-in PDF toolkit that allows you to create, edit, and export PDFs directly—eliminating the need for third-party add-ins like Acrobat PDFMaker.

  1. 1. Open Your Document: Launch WPS Office Writer and open your existing Word document.
  2. 2. Access the Export Tool: Navigate to the Tools tab on the top ribbon menu.
  3. 3. Convert to PDF: Click on 'Export to PDF' to instantly convert and save your document with high fidelity, requiring no extra add-ins.
Built-in PDF tools eliminate the need for unstable third-party COM add-ins.Highly compatible with Microsoft Word (.docx), Excel (.xlsx), and PowerPoint (.pptx) formats.Free, lightweight architecture ensures fast startup times without add-in crashes.Familiar ribbon interface makes transitioning from Microsoft Office completely seamless.
microsoft office alternative - wps office

Frequently Asked Questions

Why does Microsoft Word keep automatically disabling my COM add-ins?

Microsoft Word has built-in crash protection that automatically disables COM add-ins if it detects that they are causing the program to freeze, load slowly, or consume excessive system resources during startup.

Can a recent Windows update cause the Acrobat PDFMaker add-in to stop working?

Yes, major Windows or Microsoft Office updates can occasionally create compatibility issues with older versions of Adobe Acrobat, resulting in the add-in becoming inactive. Updating Adobe Acrobat to its latest version usually resolves these conflicts.

Do I absolutely need Adobe Acrobat to save a Word document as a PDF?

No. Modern versions of Microsoft Word have a built-in 'Save As' or 'Export' feature that allows you to save documents directly as PDF files without needing the Acrobat PDFMaker add-in. Alternatively, free suites like WPS Office offer excellent built-in PDF conversion tools.

How do I force Word to always load a specific COM add-in?

You can force Word to load an add-in by modifying the Windows Registry and changing the add-in's LoadBehavior value to 3. However, this is recommended only for advanced users, as incorrect registry edits can cause system instability.