Office Performance Issues

How to Fix Excel Closing Slowly When Add-Ins Are Enabled

Amos GikundaAmos Gikunda Nov 2, 2026 869 views

Question details

Users experience a significant delay, often 30 to 40 seconds, when closing Excel if one or more add-ins are enabled.

How to Fix Excel Closing Slowly When Add-Ins Are Enabled
Product
Microsoft Excel
Device & OS
not provided
Scenario
Closing the last active Excel workbook while third-party or organizational COM add-ins are running.
Observed behavior
Excel takes an unusually long time to shut down completely, whereas the application closes instantly when all add-ins are disabled or in Safe Mode.
Before you start

Before troubleshooting, save all active workbooks and make a list of the specific add-ins your organization requires to function.

Solution 1Recommended

Identify and Disable Problematic COM Add-ins

Isolate the specific plugin causing the shutdown delay by disabling add-ins one by one, such as the Google Drive for Office COM add-in.

Third-party COM add-ins are a frequent cause of performance degradation in Excel. By systematically disabling them, you can pinpoint which specific add-in is extending the shutdown time.

1
Open Add-ins Menu

Launch Microsoft Excel, go to the 'File' tab, select 'Options' at the bottom, and click on 'Add-ins' in the left pane.

2
Manage COM Add-ins

At the bottom of the Options window, select 'COM Add-ins' from the Manage dropdown list and click 'Go'.

3
Disable and Test

Uncheck all add-ins in the list and click 'OK'. Restart Excel, then enable the add-ins one by one, closing the application each time to identify the culprit.

Identify and Disable Problematic COM Add-ins
Organizational Add-ins: If the problematic add-in is mandated by your organization, do not leave it permanently disabled. Contact your IT support for a compatibility patch or policy review.
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If Microsoft Excel continues to close slowly due to heavy add-in bloat and configuration issues, consider switching to WPS Office. It is a highly compatible, free, and lightweight alternative designed to open and close instantly without performance lags.

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Frequently Asked Questions

Why does Excel close instantly in Safe Mode but slowly normally?

Safe Mode opens Excel without any add-ins, customizations, or hidden workbooks loaded. If the application closes instantly in Safe Mode, it strongly confirms that an active add-in or startup file is causing the shutdown delay.

Can antivirus software cause Excel to close slowly?

Yes, many antivirus programs have security integrations or add-ins that scan Excel files upon closing. Disabling the antivirus add-in within Excel temporarily can help determine if it is responsible for the lag.

What if my organization requires the add-in causing the delay?

If a mandatory add-in causes the issue, try updating the add-in to the latest version, installing any pending Windows or Office updates, and consulting your IT department to review organizational group policies that might conflict with the plugin.