Office Compatibility Issues

How to Fix Microsoft Word Read Aloud Skipping Text Around Parentheses

Ayan MasoodAyan Masood Nov 2, 2026 868 views

Question details

The user needs to fix an issue where the Read Aloud feature in Microsoft Word skips over text or jumps between paragraphs when encountering parentheses or citations.

How to Fix Microsoft Word Read Aloud Skipping Text Around Parentheses
Product
Microsoft Word
Device & OS
not provided
Scenario
Using the Read Aloud feature to review academic or referenced documents containing citations generated by the Mendeley plug-in.
Observed behavior
Read Aloud skips sentences around parentheses when the Mendeley citation add-in is enabled. Additionally, the application forces the use of online voices and lacks legacy offline voice options.
Before you start

Before troubleshooting, create a new blank document, type some text with manually entered parentheses, and test Read Aloud to see if the issue is specific to your current document or an active add-in.

Solution 1Recommended

Update Microsoft 365 and Isolate the Mendeley Add-in

Updating Office and temporarily disabling the Mendeley add-in will help determine if the problem stems from a compatibility issue between Word's online voices and the plug-in.

Because third-party citation managers actively modify document fields, they can sometimes interfere with Word's built-in text-to-speech engine. Installing the latest Office build can resolve known bugs, while disabling the add-in confirms the source of the conflict.

1
Update Microsoft Word

Open Microsoft Word, click on 'File' in the top-left corner, and select 'Account' from the side menu. Click on 'Update Options' and select 'Update Now' to ensure you are on the latest Current Channel version.

2
Disable the Add-in

Go to 'File' > 'Options' > 'Add-ins'. At the bottom of the window, select 'COM Add-ins' from the Manage dropdown and click 'Go'. Uncheck the Mendeley add-in and click 'OK'.

3
Test Read Aloud

Restart Word, open a document containing parentheses (without generating new citations through Mendeley), and initiate the Read Aloud feature to verify if the text is read correctly.

Update Microsoft 365 and Isolate the Mendeley Add-in
Testing Native Parentheses: If Read Aloud works flawlessly with manually typed parentheses while the add-in is disabled, the root cause is confirmed to be the plug-in.
Free Microsoft Office alternative

Enjoy Seamless Document Reading with WPS Office

If add-in conflicts and unchangeable online voice settings in Microsoft Word are disrupting your study or work, consider switching to WPS Office. It provides a robust, highly compatible environment for editing academic documents without the heavy, restrictive background services.

Fully compatible with Microsoft Word formats (.docx, .doc) for easy migration.Reliable built-in features that won't skip your important text or citations.Free and lightweight, consuming significantly fewer system resources.Familiar user interface with no learning curve required.
microsoft office alternative - wps office

Frequently Asked Questions

Why does Word's Read Aloud feature skip text in parentheses?

This usually happens when third-party plug-ins, such as citation managers (like Mendeley), insert specialized fields into the document. Word's text-to-speech engine may struggle to process these custom fields, causing it to skip the surrounding text or jump paragraphs.

Can I switch back to offline voices for Read Aloud in Microsoft 365?

In newer updates of Microsoft 365, Word defaults to online neural voices to provide better speech quality. While disconnecting from the internet may pause the feature entirely for some users, managing legacy text-to-speech settings must be done directly through your Windows OS Settings under Time & Language > Speech.

How do I confirm an add-in is causing my Word problems?

You can launch Microsoft Word in Safe Mode by holding the CTRL key while opening the application. Safe Mode loads Word without any custom add-ins. If the Read Aloud feature works perfectly in Safe Mode, an add-in is likely responsible for the conflict.