Office for Mac Issues

How to Fix Shift+P Opening Bullets Instead of Typing P in Word for Mac

Algirdas JasaitisAlgirdas Jasaitis Oct 26, 2026 869 views

Question details

Pressing Shift+P in Word for Mac triggers the Bullets and Numbering command instead of typing a capital P.

How to Fix Shift+P Opening Bullets in Word for Mac
Product
Microsoft Word for Mac
Device & OS
Mac
Scenario
Typing text and attempting to capitalize the letter P in a Word document.
Observed behavior
Instead of typing a capital letter P, the keyboard shortcut incorrectly opens the Bullets and Numbering menu.
Before you start

Ensure your Mac keyboard is functioning properly and that no third-party keyboard mapping software is overriding your standard keystrokes.

Solution 1Recommended

Reset Custom Keyboard Shortcuts in Word

The most common cause of this issue is an accidental custom keyboard shortcut overriding the default Shift+P typing behavior.

Microsoft Word does not natively assign Shift+P to the Bullets and Numbering command. Reverting your keyboard shortcuts to their default settings will quickly resolve unintended mapping.

1
Open Customize Keyboard Dialog

Open Microsoft Word on your Mac. Click on 'Tools' in the top Apple menu bar, then select 'Customize Keyboard' from the dropdown menu.

2
Reset to Defaults

In the Customize Keyboard dialog box, click the 'Reset All' button located at the bottom to restore all default shortcuts.

3
Save and Test

Click 'OK' to save the changes. Return to your document and try typing Shift+P again to confirm it types a capital P.

Reset Custom Keyboard Shortcuts in Word
Check Specific Commands: If you don't want to reset all custom shortcuts, select 'Format' in the Categories list, find 'FormatBulletDefault', and remove Shift+P from its assigned keys.
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Frequently Asked Questions

Why do my keyboard shortcuts keep changing in Word for Mac?

Keyboard shortcuts can unexpectedly change if a macro alters them, a custom document template overrides the defaults, or if the preference files in your Mac's Library folder become corrupted after an update.

Will deleting the Microsoft.Word container folder delete my documents?

No. The container folder only stores application settings, temporary files, and UI preferences. Your saved Word documents will remain completely safe on your hard drive.

How can I intentionally assign a shortcut to Bullets and Numbering?

Go to Tools > Customize Keyboard, select 'Format' under Categories, choose 'FormatBulletDefault', click inside the 'Press new keyboard shortcut' box, press your desired key combination, and click 'Assign'.