How to Fix Shift+P Opening Bullets Instead of Typing P in Word for Mac
Question details
Pressing Shift+P in Word for Mac triggers the Bullets and Numbering command instead of typing a capital P.

- Product
- Microsoft Word for Mac
- Device & OS
- Mac
- Scenario
- Typing text and attempting to capitalize the letter P in a Word document.
- Observed behavior
- Instead of typing a capital letter P, the keyboard shortcut incorrectly opens the Bullets and Numbering menu.
Ensure your Mac keyboard is functioning properly and that no third-party keyboard mapping software is overriding your standard keystrokes.
Reset Custom Keyboard Shortcuts in Word
The most common cause of this issue is an accidental custom keyboard shortcut overriding the default Shift+P typing behavior.
Microsoft Word does not natively assign Shift+P to the Bullets and Numbering command. Reverting your keyboard shortcuts to their default settings will quickly resolve unintended mapping.
Open Microsoft Word on your Mac. Click on 'Tools' in the top Apple menu bar, then select 'Customize Keyboard' from the dropdown menu.
In the Customize Keyboard dialog box, click the 'Reset All' button located at the bottom to restore all default shortcuts.
Click 'OK' to save the changes. Return to your document and try typing Shift+P again to confirm it types a capital P.

Clear Corrupted Word Preferences
If resetting shortcuts does not work, corrupted preference files in your Mac's Library folder might be causing the shortcut glitch.
Switch to WPS Office for a Bug-Free Writing Experience on Mac
Tired of troubleshooting keyboard shortcut glitches and corrupted preferences in Microsoft Word? Try WPS Office. It provides a lightweight, reliable, and completely free alternative that works seamlessly on your Mac without unexpected typing interruptions.
- 1. Download the App: Visit the official WPS Office website and download the Mac version of the software for free.
- 2. Install and Launch: Drag the downloaded file to your Applications folder, launch WPS Office, and open your existing Word documents.

Frequently Asked Questions
Why do my keyboard shortcuts keep changing in Word for Mac?
Keyboard shortcuts can unexpectedly change if a macro alters them, a custom document template overrides the defaults, or if the preference files in your Mac's Library folder become corrupted after an update.
Will deleting the Microsoft.Word container folder delete my documents?
No. The container folder only stores application settings, temporary files, and UI preferences. Your saved Word documents will remain completely safe on your hard drive.
How can I intentionally assign a shortcut to Bullets and Numbering?
Go to Tools > Customize Keyboard, select 'Format' under Categories, choose 'FormatBulletDefault', click inside the 'Press new keyboard shortcut' box, press your desired key combination, and click 'Assign'.




