Office Compatibility Issues

How to Fix Surface Pen Writing Problems in OneNote for Windows 10

Maira MehtabMaira Mehtab Nov 3, 2026 869 views

Question details

The user needs to fix an issue where the Surface Pen draws unintended extra lines beside their writing in OneNote for Windows 10.

Fix Surface Pen Writing Problems in OneNote for Windows 10
Product
OneNote for Windows 10
Device & OS
Windows 10
Scenario
Taking handwritten notes or drawing using a Microsoft Surface Pen.
Observed behavior
Lines appear beside the intended writing when using the Surface Pen, even though drawing with a mouse works perfectly without producing extra lines.
Before you start

Ensure your Surface Pen battery is fully charged and verify that your Windows 10 operating system and Bluetooth drivers are up to date.

Solution 1Recommended

Troubleshoot Pen Compatibility and Reinstall OneNote

Determine if the glitch is isolated to OneNote or affects the whole system, and perform a clean reinstallation of the app if necessary.

Extra lines while drawing often indicate a synchronization or compatibility issue between the specific application and the stylus input drivers.

1
Test in other applications

Open other Microsoft Office programs (like Word or PowerPoint) and non-Office applications (like MS Paint) to check if the Surface Pen draws correctly there.

2
Reconnect the Surface Pen

If the issue occurs in all applications, navigate to Windows Settings > Devices > Bluetooth & other devices. Select your Surface Pen, click 'Remove device', and then pair it again.

3
Uninstall OneNote for Windows 10

If the problem is exclusive to OneNote, open Windows Settings > Apps > Apps & features. Locate 'OneNote for Windows 10', select it, and click 'Uninstall'.

4
Reinstall from the Microsoft Store

Open the Microsoft Store app, search for 'OneNote', and download the latest version to perform a clean installation.

Troubleshoot Pen Compatibility and Reinstall OneNote
Alternative Fix: Before uninstalling, you can also try clicking 'Advanced options' under OneNote in the Apps & features menu, then selecting 'Repair' or 'Reset' to clear temporary app data.
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Frequently Asked Questions

Why does my Surface Pen draw extra lines only in OneNote?

This usually indicates a software-specific glitch or compatibility issue between the OneNote for Windows 10 application and the Surface Pen's digitizer driver. Reinstalling or resetting the app often resolves the communication error.

Can I repair OneNote for Windows 10 without uninstalling it?

Yes. Navigate to Windows Settings > Apps > Apps & features, click on OneNote for Windows 10, select 'Advanced options', and then choose either 'Repair' or 'Reset'.

Does resetting OneNote for Windows 10 delete my notebooks?

Resetting the app clears local app data and preferences, but your notebooks are safely synced to your Microsoft OneDrive account. Once you log back in, your notes will sync and reappear.