Office Performance Issues

How to Fix White Screen Flickering When Moving Graphics in Word 2019

Khadija KhanKhadija Khan Nov 3, 2026 869 views

Question details

Users experience a white screen flashing or flickering when dragging or moving graphics within Microsoft Word 2019 documents.

How to Fix White Screen Flickering When Moving Graphics in Word 2019
Product
Microsoft Word 2019
Device & OS
Windows
Scenario
Moving or dragging images and graphics inside a Word document, often occurring after a recent software update.
Observed behavior
The Word document window flickers or flashes a white screen momentarily while interacting with graphics.
Before you start

Save your current documents and close any unnecessary background applications to ensure the flickering is not caused by low system memory or temporary background rendering conflicts.

Solution 1Recommended

Disable Hardware Graphics Acceleration

Since hardware acceleration is an Office-wide registry setting, disabling it can prevent graphics-related rendering issues like screen flickering.

In some versions of Office 2019, the option to disable hardware graphics acceleration may be hidden in Word but accessible in Excel. Changing this setting in Excel will apply it globally to Word as well.

1
Open Excel Options

Launch Microsoft Excel, click on 'File' in the top-left corner, and select 'Options' at the bottom of the menu.

2
Navigate to Advanced Settings

In the Excel Options window, select 'Advanced' from the left pane and scroll down until you find the 'Display' section.

3
Disable Acceleration

Check the box next to 'Disable hardware graphics acceleration', click 'OK' to save the changes, and then restart Microsoft Word to see if the flickering is resolved.

Disable Hardware Graphics Acceleration
Missing Option: If the 'Disable hardware graphics acceleration' option is missing from the interface, it may need to be disabled via the Windows Registry by an IT administrator.
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Frequently Asked Questions

Why does Word 2019 screen flicker only when moving pictures?

This usually happens due to conflicts between Word's rendering engine and your system's display drivers, often triggered by a recent Office update or when hardware graphics acceleration fails to render dynamic movements smoothly.

Will reinstalling Microsoft Office fix the white screen flashing?

Reinstalling Office might help if the installation files are corrupted, but it is often faster to first update your graphics drivers and disable hardware graphics acceleration, as these are the most common culprits for this specific graphics issue.

How do I submit feedback to Microsoft about this Word bug?

You can report this bug directly to Microsoft by opening Word, clicking on 'File', selecting 'Feedback', and choosing 'Send a Frown' to describe the flickering issue when moving graphics.