Office Settings & Configuration

How to Restore Missing Pen Controls in Microsoft Word

Elise WilliamsElise Williams Nov 4, 2026 869 views

Question details

The user is trying to restore the missing Pens and Add Pen controls in Microsoft Word to continue using drawing features.

How to Restore Missing Pen Controls in Microsoft Word
Product
Microsoft Word
Device & OS
Windows
Scenario
Using drawing and annotation features on a touchscreen or Surface device.
Observed behavior
The Pens and Add Pen controls are completely missing from the Microsoft Word ribbon, preventing the use of drawing tools.
Before you start

Ensure you have safely backed up your Windows Registry and your Word Normal.dotm template, as incorrectly modifying these system files can cause software instability.

Solution 1

Check for and Install the Latest Microsoft Word Updates

Installing the latest Office updates can resolve known bugs that cause ribbon features to disappear.

1
Open Word Account Settings

Launch Microsoft Word, click on 'File' in the top-left corner, and select 'Account' from the left-hand menu.

2
Update Microsoft Office

Under Product Information, click on 'Update Options' and select 'Update Now' to download and install any pending updates.

3
Restart Word

Once the update process is complete, restart Microsoft Word and check if the Pen controls have reappeared on the ribbon.

Free Microsoft Office alternative

Try WPS Office for a Seamless and Reliable Drawing Experience

If Microsoft Word continues to have missing features or interface bugs, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with robust drawing and annotation tools that work flawlessly on touchscreen devices.

  1. 1. Download WPS Office: Visit the official WPS website to download and install WPS Office for free.
  2. 2. Open Your Document: Launch WPS Writer and open your existing Word document.
  3. 3. Use the Drawing Tools: Navigate to the 'Insert' or 'Draw' tab on the ribbon to easily access pens, highlighters, and annotation tools.
Fully compatible with Microsoft Word documents (.docx, .doc).Built-in Draw tab with intuitive pen and highlight tools for touch devices, eliminating missing-feature bugs.Free and lightweight, avoiding heavy system registry dependencies.Familiar ribbon interface requiring zero learning curve for seamless migration.
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Frequently Asked Questions

Why did my Pen tab disappear in Word?

The Pen tab can disappear due to a corrupted Normal.dotm template, a glitch during a recent Office update, or conflicts in the Windows Registry affecting Word's ribbon customization.

Can I manually customize the ribbon to add the Pen tools back?

Yes, you can check if the tab is simply hidden. Go to File > Options > Customize Ribbon. On the right side, ensure that the 'Draw' or 'Pens' checkbox is ticked.

Where is the Normal.dotm file located?

On a Windows PC, the Normal.dotm file is typically located in the hidden AppData folder. You can access it by typing '%appdata%\Microsoft\Templates' into the File Explorer address bar.