How to Restore the Missing Insert Icons Option in Office
Question details
The user is trying to find the Insert Icons command in Microsoft Office applications but it is missing from the default ribbon interface.

- Product
- Microsoft Office
- Device & OS
- not provided
- Scenario
- The user needs to insert icons into their documents, spreadsheets, or presentations but cannot locate the standard tool on the ribbon.
- Observed behavior
- The 'Insert Icons' command does not appear on the ribbon in Word, Excel, or PowerPoint as expected.
Ensure you are using a supported version of Microsoft Office (such as Microsoft 365, Office 2019, or Office 2021), as the Insert Icons feature is not available in older standalone versions.
Add 'Insert Icons' Manually via Customize Ribbon Settings
Use the Customize Ribbon option to locate the hidden Insert Icons command and manually add it to your preferred tab.
Sometimes, specific commands are removed from the default ribbon due to interface updates or customized settings. You can easily retrieve them by accessing the comprehensive command list hidden in your Office options.
Launch Word, Excel, or PowerPoint. Click on the 'File' menu in the top-left corner, then select 'Options' at the very bottom of the left sidebar.
In the Options dialog box that appears, click on 'Customize Ribbon' in the left-hand navigation pane.
Locate the 'Choose commands from' drop-down menu on the left side and change it to 'All Commands'.
On the right side of the window, select the ribbon tab where you want the icon tool to appear (e.g., the 'Insert' tab), and click the 'New Group' button below the list.
Scroll down the 'All Commands' list on the left to find 'Insert Icons'. Select it, click the 'Add' button in the middle column to move it to your newly created group, and click 'OK' to save your changes.

Try WPS Office: A Free and Reliable Alternative with Built-in Icons
If your current version of Microsoft Office doesn't support the 'Insert Icons' feature or the ribbon keeps failing, consider switching to WPS Office. It provides a free, lightweight suite with excellent format compatibility and a user-friendly interface that includes a rich library of built-in icons for your documents, spreadsheets, and presentations.
- 1. Download the Application: Visit the official WPS Office website and click the free download button for your operating system.
- 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the software.
- 3. Access Built-in Icons: Open any existing document or create a new one, navigate to the 'Insert' tab, and click 'Icons' to browse the extensive free library.

Frequently Asked Questions
Why is the Insert Icons option completely missing from my All Commands list?
The 'Insert Icons' feature requires a Microsoft 365 subscription, Office 2019, or Office 2021. If you are using an older version like Office 2016 or earlier, the feature is not natively supported and will not appear in the command list.
Can I add the Insert Icons button to the Quick Access Toolbar instead?
Yes. In the Options menu, navigate to 'Quick Access Toolbar' instead of 'Customize Ribbon'. Select 'All Commands', find 'Insert Icons', and click 'Add' to pin it to the top of your workspace.
Will repairing Office restore my missing ribbon buttons?
If the button is missing due to a corrupted Office installation or a software glitch, running an Online Repair from your Windows Settings > Apps menu can often restore default ribbon behaviors and missing features.




