Office Settings & Configuration

How to Restore the Missing Insert Icons Option in Office

Amos GikundaAmos Gikunda Oct 26, 2026 870 views

Question details

The user is trying to find the Insert Icons command in Microsoft Office applications but it is missing from the default ribbon interface.

How to Restore the Missing Insert Icons Option in Office
Product
Microsoft Office
Device & OS
not provided
Scenario
The user needs to insert icons into their documents, spreadsheets, or presentations but cannot locate the standard tool on the ribbon.
Observed behavior
The 'Insert Icons' command does not appear on the ribbon in Word, Excel, or PowerPoint as expected.
Before you start

Ensure you are using a supported version of Microsoft Office (such as Microsoft 365, Office 2019, or Office 2021), as the Insert Icons feature is not available in older standalone versions.

Solution 1Recommended

Add 'Insert Icons' Manually via Customize Ribbon Settings

Use the Customize Ribbon option to locate the hidden Insert Icons command and manually add it to your preferred tab.

Sometimes, specific commands are removed from the default ribbon due to interface updates or customized settings. You can easily retrieve them by accessing the comprehensive command list hidden in your Office options.

1
Open Application Options

Launch Word, Excel, or PowerPoint. Click on the 'File' menu in the top-left corner, then select 'Options' at the very bottom of the left sidebar.

2
Access Customize Ribbon

In the Options dialog box that appears, click on 'Customize Ribbon' in the left-hand navigation pane.

3
Filter the Command List

Locate the 'Choose commands from' drop-down menu on the left side and change it to 'All Commands'.

4
Create a New Group

On the right side of the window, select the ribbon tab where you want the icon tool to appear (e.g., the 'Insert' tab), and click the 'New Group' button below the list.

5
Add the Command

Scroll down the 'All Commands' list on the left to find 'Insert Icons'. Select it, click the 'Add' button in the middle column to move it to your newly created group, and click 'OK' to save your changes.

Add 'Insert Icons' Manually via Customize Ribbon Settings
Command Not Listed: If you cannot find 'Insert Icons' even under 'All Commands', your current Office license or installation version does not support this feature.
Free Microsoft Office alternative

Try WPS Office: A Free and Reliable Alternative with Built-in Icons

If your current version of Microsoft Office doesn't support the 'Insert Icons' feature or the ribbon keeps failing, consider switching to WPS Office. It provides a free, lightweight suite with excellent format compatibility and a user-friendly interface that includes a rich library of built-in icons for your documents, spreadsheets, and presentations.

  1. 1. Download the Application: Visit the official WPS Office website and click the free download button for your operating system.
  2. 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the software.
  3. 3. Access Built-in Icons: Open any existing document or create a new one, navigate to the 'Insert' tab, and click 'Icons' to browse the extensive free library.
Includes a massive built-in icon and template library for rich document design.Fully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx).Free and lightweight, consuming fewer system resources without sacrificing features.Familiar ribbon interface ensures zero learning curve when switching from Microsoft Office.
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Frequently Asked Questions

Why is the Insert Icons option completely missing from my All Commands list?

The 'Insert Icons' feature requires a Microsoft 365 subscription, Office 2019, or Office 2021. If you are using an older version like Office 2016 or earlier, the feature is not natively supported and will not appear in the command list.

Can I add the Insert Icons button to the Quick Access Toolbar instead?

Yes. In the Options menu, navigate to 'Quick Access Toolbar' instead of 'Customize Ribbon'. Select 'All Commands', find 'Insert Icons', and click 'Add' to pin it to the top of your workspace.

Will repairing Office restore my missing ribbon buttons?

If the button is missing due to a corrupted Office installation or a software glitch, running an Online Repair from your Windows Settings > Apps menu can often restore default ribbon behaviors and missing features.