How to Stop the OneDrive Mobile App Message in Word
Question details
The user wants to permanently disable the OneDrive mobile app promotional message that appears below the Word ribbon.
- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Managing notifications and promotional messages within the Microsoft Word application interface.
- Observed behavior
- A promotional message for the OneDrive mobile app frequently appears below the ribbon in Microsoft Word, and there is no direct setting to permanently disable it.
Be aware that Microsoft currently does not provide a dedicated toggle to permanently hide only promotional banners. Changing broader security settings to suppress messages is generally discouraged.
Close the Notification and Submit Feedback
Since there is no permanent toggle for this specific message, manually closing it and sending feedback to Microsoft is the safest approach.
Click the 'X' icon on the right side of the OneDrive mobile app message bar below the ribbon to dismiss it for the current session.
Click on 'File' in the top left corner of Word, then select 'Feedback' at the bottom of the left pane.
Click on 'I Have a Suggestion' and explain that you would like a dedicated option to permanently disable promotional messages for the OneDrive mobile app.
Disable Message Bar Alerts
You can disable all Message Bar alerts, which might hide some promotional notices, but doing so compromises your document security by hiding macro warnings.
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Frequently Asked Questions
Why does Word keep showing the OneDrive mobile app message?
Microsoft displays this message to promote its ecosystem and encourage users to download the OneDrive mobile app, enabling easier document syncing across multiple devices.
Will disabling Trust Center alerts stop all Microsoft ads?
No. Disabling the Message Bar alerts in the Trust Center mainly affects security and macro warnings. It is not guaranteed to stop all promotional banners, which are periodically pushed through Office updates.
Can I use a registry edit to remove this message permanently?
Currently, there is no widely supported or official registry key specifically designed to turn off just the OneDrive mobile app promotional message in Word without affecting other core functionalities.
Is my document safe if I ignore the OneDrive prompt?
Yes, ignoring or dismissing the prompt does not affect the safety or content of your document. It is purely a promotional notification and does not indicate an error.
