Fix Adobe Acrobat XI Pro Installation Error: Data1.cab Missing
Question details
The user is encountering a 'Data1.cab missing' error (or errors 1311, 1335, 2350) when attempting to install Adobe Acrobat XI Pro.
- Product
- Adobe Acrobat XI Pro
- Device & OS
- not provided
- Scenario
- Installing Adobe Acrobat XI Pro after a hard-drive replacement or operating system reinstall.
- Observed behavior
- The installation fails because the setup process cannot locate or read the source file Data1.cab.
Ensure you have the official installation media or a secure download directly from Adobe, and verify that you have your valid serial number ready for activation.
Verify Installation Files and Use Official Media
The most common cause of the missing Data1.cab error is incomplete or separated installation files when extracting the downloaded installer.
When you download the Adobe installer, it often comes as a compressed package. If the setup executable is run before extracting all associated files into the same directory, it will fail to find necessary cabinets like Data1.cab.
Log into your Adobe account and download the official Adobe Acrobat XI Pro installer directly from their authorized download page to ensure no files are corrupted.
If the installer is in a compressed format (like a ZIP file), extract all the contents into a single new folder on your desktop. Do not run the installer from within the ZIP preview window.
Open the newly extracted folder and ensure that both the setup.exe file and the Data1.cab file are located in the exact same directory before launching.
Right-click the setup.exe file and select 'Run as administrator' to prevent permission-related read errors during the installation process.
Copy Disc Contents to Local Drive (Error 1311/1335)
If you are installing from a physical CD or DVD, the drive's read speed or disc damage might be preventing the Data1.cab file from being processed.
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Frequently Asked Questions
What is the Data1.cab file in the Adobe Acrobat installer?
Data1.cab is a cabinet file that contains essential compressed data and components required by the Adobe Acrobat setup program. If it is missing or unreadable, the installation halts and cannot proceed.
Can I download just the Data1.cab file to fix the installation error?
It is highly discouraged. Downloading individual .cab files from third-party sites can lead to software corruption, version mismatches, or severe security risks. You should always use the complete, official installer package from Adobe.
Why do I get error 1311 or 1335 during an Adobe installation?
These specific error codes typically indicate that the installer cannot access or read the source files. This usually happens if the installation files were extracted incorrectly, a CD/DVD is scratched, or system permissions are preventing access.
Will I need my serial number if I reinstall Adobe Acrobat XI Pro?
Yes. If you are reinstalling Adobe Acrobat XI Pro after a hard drive replacement or an operating system reinstall, you will need to input your valid license or serial number to successfully activate the software.
