Fix OneNote Page Will Not Sync Error 0xE4010690 on Windows and Android
Question details
The user is experiencing a synchronization failure for a specific OneNote page containing handwritten notes, returning error code 0xE4010690.
- Product
- Microsoft OneNote
- Device & OS
- Windows and Android
- Scenario
- Attempting to sync notebooks across devices where one specific page created on an Android tablet fails to upload.
- Observed behavior
- Most notebooks and pages synchronize normally, but the affected page fails with error 0xE4010690, likely due to the large file size of the handwritten notes.
Verify that your device has a stable internet connection and check your Microsoft OneDrive account to ensure you have sufficient cloud storage space available to sync new data.
Copy the Affected Page to a New Section
Bypasses the sync error by forcing OneNote to create a fresh sync state for the notes in a new location.
Often, a specific page becomes corrupted or stuck in a sync loop. Copying the content to a new section forces OneNote to treat it as a new entity and initiates a clean upload.
Open OneNote and navigate to the notebook and section containing the page that returns the 0xE4010690 error.
Right-click the affected page tab (or long-press if you are using the Android app) and select 'Move or Copy' from the context menu.
Choose a different section within the same notebook, or select an entirely different notebook, and click the 'Copy' button.
Press Shift+F9 on Windows, or pull down on the notebook list in Android, to force OneNote to synchronize the newly copied page.
Split Content and Reduce Page Size
Resolves sync limits caused by excessively large pages, particularly those with heavy handwritten notes.
Looking for a Reliable Way to Create Documents? Try WPS Office
If you frequently encounter sync errors or large file limitations with Microsoft Office products, consider switching to WPS Office. It provides a lightweight, highly compatible suite for creating documents and notes with seamless cloud synchronization.
- 1. Download the application: Visit the official WPS Office website and download the installer for your Windows PC or Android device.
- 2. Install and sign in: Run the installer, open WPS Office, and sign in to activate your free cloud storage space.
- 3. Create and sync documents: Start creating text documents or meeting notes, and save them directly to WPS Cloud for immediate cross-device synchronization.
Frequently Asked Questions
What is the maximum recommended size for a single OneNote page?
To ensure smooth synchronization, it is highly recommended to keep individual OneNote pages below approximately 25 MB. Large handwritten notes or imported PDFs can easily cause a page to exceed this limit and fail to sync.
Why do my handwritten notes take up more storage than typed text?
Handwritten notes are stored as complex digital ink data. The application must record every pen stroke, pressure point, and positional coordinate, which requires significantly more data than rendering standard plain text characters.
What exactly does OneNote error 0xE4010690 mean?
Error 0xE4010690 typically indicates a synchronization failure where OneNote cannot upload a specific page or section. This is most commonly caused by network timeouts, corrupted page data, or the page size exceeding the server's sync threshold.
How can I force OneNote to sync on my Windows PC?
You can force a manual sync in OneNote for Windows by right-clicking the notebook name in the navigation pane and selecting 'Sync This Notebook Now,' or by pressing the Shift + F9 keyboard shortcut while viewing the notebook.
