How to Enable Face ID Recognition in Adobe Apps on iOS 14
Question details
The user wants to know how to enable Face ID for authentication or app locking within Adobe mobile applications on iOS 14.
- Product
- Adobe Mobile Apps
- Device & OS
- iOS 14
- Scenario
- Attempting to secure or access Adobe applications seamlessly using Apple's biometric Face ID feature on an iPhone or iPad.
- Observed behavior
- The Face ID recognition feature is missing from the Adobe app settings and cannot be enabled.
Verify that Face ID is properly configured in your general iOS Settings and ensure you have the latest version of the Adobe app installed from the App Store.
Submit a Feature Request to Adobe
Since Adobe currently does not support Face ID natively in its mobile apps, you can submit a formal request to prioritize this enhancement.
As confirmed by official Adobe support, Face ID recognition is not currently available for their mobile applications on iOS 14. However, it is actively in their future enhancement pipeline.
Navigate to the official Adobe product feedback page at https://www.adobe.com/products/wishform.html using your mobile or desktop web browser.
Choose the specific Adobe mobile application (e.g., Adobe Acrobat Reader) you are using from the provided product drop-down menu.
Provide detailed feedback requesting Face ID app lock support for iOS and submit the form. You will receive notifications when the feature rolls out in future updates.
Use iOS Keychain for Face ID Login
While you cannot lock the app itself with Face ID, you can use iOS iCloud Keychain to autofill your Adobe account passwords using Face ID.
Use WPS Office to Secure Your Documents with Face ID
If you need an application to securely manage, view, and edit PDFs and Office documents on iOS right now, WPS Office provides built-in biometric security features including native Face ID app locking.
- 1. Download WPS Office: Install WPS Office from the Apple App Store on your iPhone or iPad.
- 2. Access Settings: Open the app, tap on your profile icon or the 'Me' tab at the bottom, and navigate to the Settings menu.
- 3. Enable Passcode & Face ID: Select 'Passcode Lock', create a secure PIN, and toggle on 'Use Face ID' to instantly secure all your PDFs and documents.
Frequently Asked Questions
Why is Face ID missing in my Adobe Acrobat Reader app on iOS 14?
Adobe has not yet implemented native Face ID support for locking its mobile applications. The feature is currently in the development pipeline for future updates.
Can I lock my Adobe PDF files with Face ID?
No, you cannot directly lock Adobe apps or specific PDF files using Face ID in the native Adobe mobile app. However, you can use alternative apps like WPS Office to secure your document library with biometric locks.
How will I know when Adobe adds Face ID support?
If you submit a feature request through Adobe's wishform or keep your app updated via the App Store, you will receive an official announcement in the app's release notes when the feature officially rolls out.
