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How to Fix Font Substitution and Use Adobe Fonts in Web and PDF

Chanuka GeekiyanageChanuka Geekiyanage Nov 3, 2026 869 views

Question details

The user needs to display custom Adobe fonts correctly on a website or document without the text reverting to a default fallback font on computers where the font is not installed.

How to Fix Font Substitution and Use Adobe Fonts in Web and PDF
Product
Web / PDF Documents
Device & OS
not provided
Scenario
Viewing a website or opening a PDF file on a secondary device that does not have the original custom fonts installed.
Observed behavior
The custom Adobe font fails to load and is replaced by a default fallback font like Times New Roman, disrupting the intended design and layout.
Before you start

Ensure your Adobe font subscription includes proper web licensing if you are using it on a website. For documents and PDFs, confirm the font is fully installed and synced to your local operating system.

Solution 1Recommended

Use a Web-Font Service for Websites

Load the font dynamically through a service like Adobe Fonts to ensure it renders on any browser without requiring local installation.

Web browsers cannot access fonts installed only on the web designer's computer. To display custom fonts to all visitors, the website must pull the font files from a licensed web font server.

1
Generate embed code

Log in to your Adobe Fonts account, select your desired font, and add it to a Web Project to generate an HTML <link> embed code.

2
Add code to HTML

Copy the generated embed code and paste it into the <head> section of your website's HTML document.

3
Update your CSS

Apply the font-family name provided by Adobe to the relevant elements in your CSS file (e.g., font-family: 'Your Font Name', sans-serif;).

Use a Web-Font Service for Websites
Check Font Licensing: Always verify that your font license permits web embedding, as desktop licenses and web licenses are often separate.
Create Perfect PDFs with WPS Office

Embed Fonts Seamlessly with WPS Office

Whether you are designing documents or creating PDF files, WPS Office allows you to easily embed custom fonts so your layout and typography remain exactly as intended on any device, eliminating annoying font substitution issues.

  1. 1. Open your document: Launch WPS Office and open the Word, Excel, or Presentation file containing your custom synced Adobe fonts.
  2. 2. Access Options: Click on the 'Menu' button in the top-left corner, select 'Options', and navigate to the 'General and Save' tab.
  3. 3. Embed fonts in the file: Check the option for 'Embed fonts in the file' so that your custom typography is packaged with the document data.
  4. 4. Export to PDF: Go back to the main Menu, click 'Export to PDF', and save your file. The resulting PDF will retain all original fonts perfectly on any computer.
Reliably embeds custom fonts into PDF files to prevent unwanted font substitutions.Fully compatible with Microsoft Office formats (.docx, .xlsx, .pptx) for seamless editing.Lightweight, fast, and free alternative to heavy document suites.Includes a powerful built-in PDF editor for viewing, editing, and exporting professional documents.
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Frequently Asked Questions

Why do my custom fonts change to Times New Roman on other computers?

This happens because the custom font is installed locally on your device but not on the viewer's device. To fix this, you must either use web fonts (for websites) or embed the fonts directly into the file (for PDFs and documents).

Does embedding fonts increase the PDF file size?

Yes, embedding fonts stores the font's character data inside the PDF, which increases the overall file size slightly. However, this ensures your document looks exactly as designed regardless of where it is opened.

Can I use synced Adobe fonts in WPS Office?

Yes. As long as the Adobe fonts are synced through the Creative Cloud desktop app and installed on your local operating system, WPS Office can access them and embed them into your documents or exported PDFs.

What is a fallback font in web design?

A fallback font is a secondary, web-safe font listed in your CSS (like Arial or sans-serif) that the browser will automatically load if the primary custom web font fails to load or is unavailable.