Recommended Logo Size for Adobe SendNow | Fix White Space
Question details
The user needs to know the optimal dimensions for uploading a custom brand logo to Adobe SendNow to ensure it displays correctly.

- Product
- Adobe SendNow
- Device & OS
- not provided
- Scenario
- Uploading a custom brand logo to customize the appearance of the Adobe SendNow file-sharing interface.
- Observed behavior
- The user wants to achieve a perfect logo fit and avoid excess white space or distortion after uploading.
Locate your original logo file on your device and open a basic image editing application to check and adjust the current dimensions of your image.
Resize Your Logo to 200x80 Pixels
Adjust your custom logo to the exact recommended dimensions for the best fit in Adobe SendNow.
Adobe SendNow's interface is optimized for specific logo dimensions. Uploading images that are too large or improperly proportioned forces the system to scale them, which often introduces unwanted white margins.
Launch an image editing tool such as Photoshop, Paint, or macOS Preview, and open your high-resolution logo file.
Navigate to the 'Image' menu and select 'Resize' or 'Adjust Size' to open the dimension settings.
Disable the 'Lock Aspect Ratio' feature if your logo needs cropping, and manually set the width to 200 pixels and the height to 80 pixels.
Save the newly resized logo as a PNG or JPG file, log into your Adobe SendNow account, and upload the new file in the branding settings.

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Frequently Asked Questions
What happens if I upload a logo larger than 200x80 to Adobe SendNow?
If your logo exceeds the recommended dimensions, the system will automatically scale it down to fit the designated area, which frequently results in excess white space padding or a distorted image appearance.
Can I use a PNG logo with a transparent background in Adobe SendNow?
Yes, uploading a PNG file with a transparent background is highly recommended. It blends perfectly with the interface and prevents mismatched background colors around your logo.
How do I crop my logo to 200x80 without squishing the image?
Instead of forcefully resizing and distorting the image, use the 'Crop' or 'Canvas Size' tool in your image editor. Set the canvas to 200x80 pixels and center your logo within those bounds, adjusting the scale proportionally before saving.




