Fix Acrobat Printing That Cuts Off Images at Custom Scale
Question details
The user is experiencing an issue where printing a PDF at a custom scale (like 30%) results in cropped images on the top and left edges.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Printing a PDF document at a reduced custom scale.
- Observed behavior
- The printed output cuts off or crops the top and left edges of the document or image.
Ensure your printer drivers are fully up to date and that you have the correct paper size loaded before modifying the software scaling settings.
Update Adobe Acrobat DC to the Latest Version
Adobe released a specific patch to address the top and left edge cropping issue when printing at custom scales.
This specific scaling bug is a known issue in older builds of Adobe Acrobat DC. Updating to version 19.008.20074 or newer will patch the print scaling module and restore accurate margins.
Launch your Adobe Acrobat DC application on your computer.
Click on 'Help' in the top menu bar, then select 'Check for Updates' from the dropdown menu.
Follow the on-screen prompts to download and install version 19.008.20074 or a later release.
Restart Acrobat, open your PDF file, and try printing the document again at your desired custom scale.
Verify Printer Margins and Page Scaling Settings
Incorrect paper size or printer margin settings can force the document to cut off regardless of the software version.
Use WPS Office for Flawless PDF Printing
Avoid printing bugs and cropped images by using WPS PDF to print your documents at any custom scale. WPS Office offers a built-in, robust PDF reader and editor that accurately handles custom margins and scaling.
- 1. Open your PDF: Launch WPS Office and open your PDF file using the built-in WPS PDF tool.
- 2. Access Print Settings: Click on the 'Print' icon in the top toolbar or press Ctrl + P to open the Print interface.
- 3. Set Custom Scale: Under 'Page Sizing & Handling', select 'Custom Scale' and input your desired percentage (e.g., 30%).
- 4. Preview and Print: Check the document preview on the right to ensure no edges are cropped, then click 'Print'.
Frequently Asked Questions
Why does my printer always cut off the bottom of my PDF?
This usually happens when the document's margins exceed the printer's physical non-printable area. You can fix this by selecting 'Fit' or 'Shrink oversized pages' in the PDF print dialog.
Can I adjust the non-printable area in Adobe Acrobat?
Acrobat relies on the margin limits reported by your printer driver. You can adjust the physical margins within the printer's own 'Properties' or 'Preferences' menu located at the top of the print dialog.
Is there a way to scale a PDF before printing to prevent cropping?
Yes, you can use the 'Custom Scale' option in the print menu to statically reduce the document size, or edit the page boxes using the 'Print Production' tool in Acrobat Pro to manually increase the margin space before sending it to the printer.
