Fix Acrobat X Pro PDFMaker Unexpected Error in Office 2010
Question details
Users need to resolve a failure when attempting to convert documents to PDF using the Acrobat PDFMaker integration.
- Product
- Acrobat X Pro, Microsoft Office 2010
- Device & OS
- not provided
- Scenario
- Converting Office 2010 files to PDF documents utilizing the Adobe Acrobat PDFMaker add-in.
- Observed behavior
- Acrobat X Pro displays the error message 'PDFMaker was unable to produce the Adobe PDF' and the conversion fails.
Ensure that your Windows operating system is fully updated and save a backup copy of your Office document before modifying any add-in settings or repairing the software.
Enable the Acrobat PDFMaker Add-in in Office 2010
Use this solution to ensure the PDFMaker add-in hasn't been automatically disabled by Microsoft Office due to a previous crash.
Office applications sometimes disable third-party add-ins if they cause the program to load slowly or crash unexpectedly. Manually re-enabling the Acrobat PDFMaker COM Add-in often resolves the conversion error.
Launch your Office 2010 application (Word, Excel, or PowerPoint). Click on the 'File' tab in the top left corner and select 'Options'.
In the Options window, click on 'Add-Ins' on the left sidebar. At the bottom of the window, ensure the 'Manage' dropdown is set to 'COM Add-ins' and click the 'Go...' button.
Look for 'Acrobat PDFMaker Office COM Addin' in the list. Check the box next to it to enable it, then click 'OK'. Restart the Office application and try converting your file to PDF again.
Repair Adobe Acrobat and Microsoft Office Installations
Perform a software repair to fix any corrupted program files or damaged registry keys affecting the PDFMaker integration.
Clear Temp Folder and Disable Conflicting Add-ins
Clear temporary system files and isolate conflicts caused by other third-party Office add-ins.
Convert Documents to PDF Flawlessly with WPS Office
If third-party add-ins like Acrobat PDFMaker continue to fail in older Office versions, switch to WPS Office. It features a built-in, highly reliable PDF converter that requires no external plugins and seamlessly supports all Microsoft Office document formats.
- 1. Open Your Document: Launch WPS Office and open your existing Word, Excel, or PowerPoint document.
- 2. Access the Export Feature: Navigate to the 'Tools' tab on the top ribbon and click on the 'Export to PDF' button.
- 3. Save as PDF: Configure your preferred PDF output settings and click 'Export to PDF' to save your file instantly without unexpected errors.
Frequently Asked Questions
Why does Acrobat PDFMaker suddenly stop working in Office 2010?
PDFMaker can stop working due to a recent Windows update, corrupted registry keys, an abrupt application crash that caused Office to disable the add-in, or conflicts with other third-party add-ins installed in Microsoft Office.
How do I force Microsoft Word to re-enable a disabled add-in?
Go to File > Options > Add-Ins. At the bottom, change the 'Manage' dropdown to 'Disabled Items' and click 'Go'. Select the disabled add-in from the list and click 'Enable'. Then, return to the COM Add-ins menu to ensure it is checked.
Can I convert Office 2010 files to PDF without using Adobe Acrobat?
Yes. Microsoft Office 2010 has a native 'Save As' feature where you can select 'PDF' from the file type dropdown. Alternatively, you can use modern Office suites like WPS Office, which include robust, built-in PDF export tools.
Is Adobe Acrobat X Pro still supported?
No, Adobe Acrobat X Pro reached its end of support in 2015. Using unsupported software can lead to compatibility issues with newer operating system updates. Consider upgrading your PDF software or switching to an alternative like WPS Office.
