Fix Adobe Acrobat Comments Pane Stops Scrolling Issue
Question details
The user is experiencing an issue where the Adobe Acrobat comments pane stops displaying or scrolling through large groups of comments sorted by date.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Reviewing large PDF documents with multiple comments sorted by date.
- Observed behavior
- The comments pane window appears too short, cuts off comments, and prevents scrolling through the entire list.
Before troubleshooting, ensure you have an active internet connection to check for software updates or access the Adobe UserVoice feedback page.
Install the Latest Adobe Acrobat Update
Updating the software can resolve known bugs, including the comments pane scrolling issue.
Software bugs related to UI rendering, such as the comments pane cutting off, are often addressed in subsequent patch releases. Updating to the latest version of Acrobat is the most direct way to resolve this known bug.
Launch Adobe Acrobat on your computer. Click on the 'Help' tab located in the top menu bar.
Select 'Check for Updates...' from the dropdown menu. A new dialog box will appear and begin scanning for available software patches.
If an update is found, follow the on-screen prompts to download and install it. You may need to restart Adobe Acrobat after the installation is complete.
Report and Track the Known Bug on Acrobat UserVoice
Since this is a known issue, voting on the official bug report helps prioritize a fix from the development team.
Try WPS PDF for a Flawless Commenting Experience
If Acrobat's comments pane continues to glitch, consider using WPS Office. It features a robust, lightweight PDF editor that smoothly handles large documents with extensive comments, annotations, and markups without scrolling or UI rendering issues.
- 1. Open Your PDF: Launch WPS Office and open your PDF document containing the comments.
- 2. Access the Comment Tab: Navigate to the 'Comment' tab on the top ribbon to view all markup tools.
- 3. View the Comments Pane: Click on the 'Comments' icon located on the left or right sidebar. You can now smoothly scroll through all annotations without interruption.
Frequently Asked Questions
Why is my Adobe Acrobat comments pane cutting off comments?
This is a known bug in certain versions of Adobe Acrobat where the comments pane window renders too short. This prevents users from scrolling through large groups of comments, particularly when they are sorted by date.
How can I view all comments if the pane stops scrolling?
As a temporary workaround until an official update is released, try collapsing and expanding the comment threads, changing the sorting method from 'Date' to another category, or exporting the comments to a separate data file.
Does WPS PDF experience the same comment scrolling bug?
No, WPS PDF is designed with a lightweight and stable interface optimized for heavy workloads. The comments pane can handle hundreds of annotations smoothly without cutting off the text or freezing the scrollbar.
