Fix Adobe Acrobat DC Crashing When Selecting Text in Edit Mode
Question details
The user needs to stop Adobe Acrobat DC from unexpectedly crashing when attempting to select text while using the PDF Edit mode.
- Product
- Adobe Acrobat DC
- Device & OS
- not provided
- Scenario
- Selecting text blocks to modify, format, or copy while working within the PDF Edit mode.
- Observed behavior
- The Acrobat DC application abruptly crashes and closes when text is selected, preventing the user from editing the document.
Ensure you have saved any open documents in other applications to prevent data loss, and verify your internet connection is active to download required software patches.
Update Adobe Acrobat DC to the Latest Version
Installing the latest software update resolves this specific text selection crash, as Adobe addressed the bug in Acrobat version 19.008.20074.
Software crashes during text selection in Edit mode are often caused by rendering bugs in specific builds of the application. Adobe officially identified and patched this issue in the 19.008.20074 release.
Launch Adobe Acrobat DC. On the top navigation bar, click on the 'Help' tab to open the dropdown menu.
Select 'Check for Updates' from the list. The Adobe Updater window will appear and search for the latest available patches.
If an update is found, follow the on-screen prompts to download and install it. Make sure the version is 19.008.20074 or newer.
Once the installation is complete, restart Adobe Acrobat DC. Open your PDF document, enter Edit mode, and try selecting the text again to verify the crash is resolved.
Edit PDF Text Without Crashes Using WPS Office
If your current PDF editor continues to crash, you can securely and smoothly edit PDF text using WPS Office. It features a robust, lightweight PDF editor that prevents unexpected freezing and handles complex PDF files with ease.
- 1. Open your PDF in WPS: Launch WPS Office and open the PDF document you need to modify.
- 2. Access the Edit tab: Navigate to the top ribbon and click on the 'Edit' tab to reveal the PDF modification tools.
- 3. Enable text editing: Click on the 'Edit Text' button. This will outline the editable text blocks within your document.
- 4. Select and modify text: Click inside any text block to easily highlight, delete, or type new text without experiencing software crashes.
Frequently Asked Questions
Why does Acrobat DC crash only when I select text?
This specific crash was a known bug in certain older builds of Acrobat DC where the application's text rendering engine encountered an error while highlighting text blocks in Edit mode. Updating to version 19.008.20074 or later typically resolves it.
Can a corrupted PDF file cause the PDF editor to crash?
Yes. If a PDF contains complex, non-standard, or corrupted embedded fonts, it can trigger crashes when the editor attempts to parse the text blocks for modification.
What can I do if I am unable to update Adobe Acrobat?
If you cannot install updates due to administrator restrictions, you can use alternative PDF software like WPS PDF to edit the document, or convert the PDF to a Word document, make your text changes, and export it back to PDF.
