PDF Opening Issues

Fix Adobe Acrobat Opening Random .tmp Files When Viewing PDFs

Rana GarciaRana Garcia Nov 2, 2026 869 views

Question details

The user needs to stop Adobe Acrobat from launching a random temporary (.tmp) file in a separate window every time a PDF document is opened.

How to Fix Adobe Acrobat Opening Random .tmp Files When Opening PDFs
Product
Adobe Acrobat Pro DC 2015 Classic
Device & OS
Windows 10
Scenario
Opening standard PDF files on a desktop computer.
Observed behavior
Acrobat unexpectedly opens an additional window containing a random .tmp file alongside the intended PDF document.
Before you start

Verify whether your PDF files are saved locally on your hard drive or stored on a shared network drive, as network folder permissions can sometimes trigger temporary file display errors.

Solution 1Recommended

Modify Security and Protected View Preferences

Adding the folder path to Acrobat's trusted locations and temporarily disabling enhanced security can resolve .tmp file generation issues.

Strict sandboxing environments in Adobe Acrobat can sometimes misinterpret local or network drive permissions, causing hidden temporary files to become visible.

1
Open Preferences

Launch Adobe Acrobat and navigate to Edit > Preferences from the top menu bar.

2
Access Security Settings

Select Security (Enhanced) from the left-hand category list.

3
Add Trusted Locations

Click the Add File or Add Folder Path button to include the location of your PDFs as trusted files.

4
Disable Enhanced Security Temporarily

In the same window, temporarily uncheck Enable Protected View and disable Enhanced Security. Click OK, restart Acrobat, and test by opening a PDF.

Modify Security and Protected View Preferences
Security Reminder: Once you have verified whether this resolves the issue, it is highly recommended to re-enable Protected View and Enhanced Security for your system's safety.
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Frequently Asked Questions

Why do .tmp files appear when I open a PDF document?

Temporary (.tmp) files are usually created by software in the background to hold data temporarily during rendering or editing. If a PDF reader opens them visibly in a new window, it often indicates a glitch in security sandboxing, network drive permissions, or an interfering third-party plug-in.

Can I safely delete the .tmp files generated by Acrobat?

Yes, you can manually delete the .tmp files once Adobe Acrobat is closed. Press Ctrl+D while the .tmp file is open to view its Document Properties and locate the exact folder path before closing the application and deleting the file.

Does this issue happen on all versions of Adobe Acrobat?

While it can happen across various versions due to corrupted caches or security conflicts, this specific behavior is frequently reported in older versions like Acrobat Pro DC 2015 Classic running on Windows 10. Updating to the latest software version often patches these bugs.

What should I do if disabling Enhanced Security doesn't work?

If adjusting the Enhanced Security settings does not stop the .tmp files from appearing, try using the Adobe Acrobat Cleaner Tool to perform a complete uninstall, then reinstall the software. Also, consider checking if an installed third-party plug-in or your antivirus is causing the conflict.