Fix Adobe Acrobat Optimized PDF Command Not Working on Windows 10
Question details
The user is unable to use the Optimized PDF command or Advanced Optimization tool in Adobe Acrobat Pro DC, as clicking the option produces no response even after attempting a standard software repair.

- Product
- Adobe Acrobat Pro DC 2020
- Device & OS
- Windows 10
- Scenario
- Attempting to compress or reduce the file size of a PDF document using the Advanced Optimization tool.
- Observed behavior
- Clicking 'Save As Other > Optimized PDF' yields no action or response from the application, and standard installation repair fails to resolve the issue.
Ensure you have your Adobe Acrobat Pro DC license key or Adobe ID login credentials readily available, as you will need them to reactivate the software after performing a clean reinstallation.
Perform a Clean Reinstallation Using the Acrobat Cleaner Tool
Use Adobe's dedicated removal tool to completely wipe corrupted installation files and registry entries before reinstalling the software.
A standard 'Repair Installation' often fails to replace deeply corrupted configuration files or broken registry keys that prevent modules like the PDF Optimizer from loading. Using the official Acrobat Cleaner Tool ensures a completely clean slate.
Visit the official Adobe website and download the Adobe Acrobat Cleaner Tool designed for Windows.
Execute the downloaded tool, follow the on-screen prompts to completely remove Adobe Acrobat Pro DC 2020, and then restart your Windows 10 computer.
Go to Adobe's official download page, download the latest Acrobat Pro DC installer, complete the installation, and test the Optimized PDF command.
Create and Test on a New Windows User Profile
Bypass user-specific corruption by creating a fresh Windows administrator account to run Acrobat.
Optimize and Compress PDFs Instantly with WPS Office
If Adobe Acrobat's optimization tools continue to freeze or fail, you can bypass the tedious troubleshooting by using WPS Office. Its built-in PDF compression tool efficiently reduces file sizes without compromising document quality.
- 1. Open your PDF in WPS Office: Launch WPS Office and open the large PDF document you need to optimize.
- 2. Access the Compress tool: Navigate to the 'Tools' tab on the top ribbon and select 'Compress' from the menu.
- 3. Choose compression level: Select your desired compression ratio (e.g., High, Normal, or Low) based on your quality needs, and click 'Compress' to save the optimized file.

Frequently Asked Questions
Why does the 'Save As Other' menu freeze in Adobe Acrobat?
This usually happens due to corrupted internal application plugins, conflicting third-party background processes, or damaged temporary files within the Windows user profile that prevent Acrobat's optimization module from loading.
Does standard software repair fix Acrobat optimization failures?
Not always. The built-in 'Repair Installation' feature typically only restores basic missing files. It often skips deeply corrupted registry keys or broken app data files, which is why a complete removal using the Cleaner Tool is recommended.
Can I optimize a PDF without Adobe Acrobat?
Yes. If Acrobat fails, you can use alternative PDF editors like WPS Office, which features a dedicated, built-in PDF compression tool to reduce file sizes safely and locally on your Windows PC.




