PDF Printing Issues

Fix Adobe PDF Printer Settings File Read Errors in Word 2016

Algirdas JasaitisAlgirdas Jasaitis Oct 28, 2026 869 views

Question details

The user needs to resolve an issue where printing a document from Word 2016 to the Adobe PDF printer fails due to an unreadable or invalid joboptions file.

Fix Adobe PDF Printer Settings File Read Errors in Word 2016
Product
Microsoft Word 2016 / Adobe Acrobat
Device & OS
not provided
Scenario
Converting a Microsoft Word document to a PDF file using the Adobe PDF printer driver.
Observed behavior
The printing process aborts, generating an error that Acrobat cannot read a corrupted or invalid joboptions settings file.
Before you start

Ensure you have administrative privileges on your computer, as replacing system-level configuration files or repairing Adobe Acrobat requires elevated permissions.

Solution 1Recommended

Use the Acrobat Create PDF Macro in Word

Bypassing the Adobe PDF printer and using the built-in Acrobat macro is the most reliable way to create a PDF without encountering printer settings errors.

The Adobe PDF printer relies on external settings files that can easily become corrupted. Using the native Acrobat plugin built directly into Word avoids the print spooler entirely.

1
Open your document

Launch Microsoft Word 2016 and open the document you wish to convert.

2
Navigate to the Acrobat tab

Locate and click on the 'Acrobat' tab located in the top ribbon menu of Microsoft Word.

3
Click Create PDF

Click the 'Create PDF' button to initiate the direct conversion process.

4
Save the PDF

Follow the on-screen prompts to choose a destination folder and save your newly created PDF file.

Use the Acrobat Create PDF Macro in Word
Recommended Approach: Using the macro preserves hyperlinks, bookmarks, and document structure better than using the Print to PDF method.
Seamlessly Export to PDF with WPS Office

Convert Documents to PDF Natively in WPS Office

Skip the hassle of configuring PDF printers and troubleshooting joboptions files. WPS Office features a built-in, highly reliable PDF converter that instantly exports your documents to PDF without requiring external plugins or Adobe software.

  1. 1. Open your document: Launch WPS Writer and open the document you want to convert.
  2. 2. Access the Menu: Click the 'Menu' button located in the top-left corner of the interface.
  3. 3. Select Export to PDF: Choose the 'Export to PDF' option from the dropdown list.
  4. 4. Configure and Export: Adjust your desired PDF export settings, such as page range and save location, then click 'Export to PDF'.
Built-in Export to PDF feature requires no external print drivers or Acrobat installation.Fully compatible with Microsoft Word formats (.doc, .docx) ensuring accurate layout retention.Free, lightweight, and fast document processing.Includes advanced PDF options like adding watermarks or setting passwords directly before exporting.
microsoft office alternative - wps office

Frequently Asked Questions

What is a joboptions file in Adobe Acrobat?

A joboptions file contains specific configuration settings for Adobe Acrobat Distiller and the Adobe PDF printer. It dictates how the resulting PDF should be compressed, which fonts should be embedded, and the overall print quality during the conversion process.

Why does the Adobe PDF printer fail in Word 2016?

Failures typically occur because the Adobe PDF printer relies on external settings files (.joboptions) that can become corrupted by system updates or unexpected crashes. It can also happen due to compatibility issues between the Word 2016 print spooler and Acrobat's background processes.

Can I convert Word documents to PDF without Adobe Acrobat?

Yes. Most modern office suites, including WPS Office and newer versions of Microsoft Office, have a built-in 'Export to PDF' or 'Save as PDF' feature. These native tools completely bypass the need for external PDF printer drivers like Adobe PDF.