Fix Copy Paste and PDF Printing Issues on macOS Big Sur
Question details
The user is unable to copy image titles when saving files, and printing emails to PDF results in a full-screen capture instead of a properly formatted document.

- Product
- Adobe Applications / macOS Email Client
- Device & OS
- macOS Big Sur
- Scenario
- Saving edited images and attempting to print individual email messages to PDF format.
- Observed behavior
- Copy and paste functionality fails during file renaming, and printing an email to PDF captures the entire computer screen instead of isolating the email content.
Verify the exact name of the email application and the image editor you are using, as native Apple apps and third-party software like Adobe have different print and save dialogues.
Use the Native Print to PDF Option in Your Email Application
Bypass third-party screen capture tools and use the built-in macOS 'Save as PDF' feature to correctly print the email content.
Many printing issues on macOS occur because users inadvertently trigger a screen capture tool rather than the application's actual print function.
Launch your email application and open the specific email message you wish to convert to a PDF.
Click 'File' in the top menu bar and select 'Print', or use the keyboard shortcut Command + P.
Locate the PDF dropdown menu at the bottom-left corner of the print dialog and choose 'Save as PDF'.
Type your desired file name, choose a destination folder on your Mac, and click 'Save' to export the email properly.

Update Adobe Applications and macOS Big Sur
Resolve copy and paste bugs by ensuring both your Adobe software and your macOS are fully updated with the latest compatibility patches.
Manage and Print PDFs Effortlessly on Mac with WPS Office
If third-party applications are causing system freezes or copy-paste errors on your Mac, WPS Office provides a lightweight, highly compatible alternative for viewing, editing, and printing PDFs natively without screen capture glitches.
- 1. Download and Install: Visit the WPS Office website and download the free WPS Office client for macOS.
- 2. Open Your Document: Right-click the document or PDF you wish to print, select 'Open With', and choose WPS Office.
- 3. Print Without Glitches: Click 'File' > 'Print' within WPS Office to use its stable print dialog for saving or printing your files perfectly.

Frequently Asked Questions
Why is my Mac taking a screenshot instead of printing to PDF?
This happens if you accidentally use a screenshot shortcut (like Command + Shift + 3 or 4) instead of the actual Print shortcut (Command + P). Always use 'File' > 'Print' and select 'Save as PDF' from the dialog box.
How do I fix the copy and paste feature not working on macOS Big Sur?
Clipboard issues are typically caused by outdated software or conflicting applications. Updating your third-party applications (like Adobe) and ensuring you have installed the latest macOS Big Sur system updates usually resolves the problem.
Are older Adobe applications compatible with macOS Big Sur?
Many older Adobe applications have known compatibility issues with macOS Big Sur, leading to saving, printing, and clipboard errors. Adobe recommends using only their latest Creative Cloud releases for full functionality and compatibility.




